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Multiple Disadvantage Homelessness and Rough Sleeping Manager
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Stoke-on-Trent City Council
Directorate: Housing, Regeneration and Operations
Section: Housing Solutions and Private Sector Housing
Location: Civic Centre
Grade: Level 12
Hours: 37 hours per week
This advert is open to both internal and external applicants.
About us
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on the Council and our directorates
The Role
An exciting opportunity has arisen to make a genuine difference to the lives of some of the most vulnerable members of the community of Stoke-on-Trent. Leading on the prevention and relief of homelessness and rough sleeping for people experiencing multiple disadvantage in the City you will lead a genuine multi-agency approach across the Council and its partners to deliver our objective of preventing homelessness and ending rough sleeping in the City, something that has recently been matched by the Government’s announcement of its National Rough Sleeping Plan. You will lead a team of officers working with people experiencing homelessness and rough sleeping to ensure effective delivery of pathways off the street, out of prison and following discharge from hospital in partnership with a wide range of internal teams, statutory and voluntary partners and commissioned services to ensure that no one leaves an institution in the City homeless and people supported off the streets access the support they need to ensure they do not return to rough sleeping. Demonstrating an understanding of the needs of people experiencing multiple disadvantage you will be a motivated, self starter with proved experience of building effective partnerships with a wide range of partners to deliver person centred solutions informed by lived experience.
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For more information on the role, please contact the Recruiting Manager Tomos Jones, Tomos.Jones@stoke.gov.uk
Key Responsibilities
- Act as the lead contact for all multiple disadvantage, homelessness, rough sleeping and outreach services across the City
- Build, develop and coordinate partnerships with internal teams and external agencies to support individuals experiencing homelessness and complex needs
- Work collaboratively with housing, social care, health, mental health, substance misuse, domestic abuse, probation, voluntary sector and commissioned service providers
- Chair and lead multi agency meetings to coordinate support and develop effective plans for individuals experiencing homelessness or rough sleeping
- Ensure support is in place for people living in temporary, emergency or commissioned accommodation
- Work closely with Housing Options and partner organisations to develop clear referral pathways and improve access to support services
About You
- Be a self starter and able to work on own initiative
- Proven experience of working with people experiencing multiple disadvantage with emphasis on resolving homelessness
- Experience in leading multi agency partnerships across a wide variety of services and agencies
- Knowledge of the issues relating to the provision of services across the homelessness, adult social care, drug and alcohol treatment, health services including both physical and mental health and the criminal justice system and how these interact with people experiencing multiple disadvantage
- Be confident in leading teams, liaising with senior officers across a wide variety of services, local members and representatives of national government
What we offer
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
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Further information on our Rewards and Benefits can be found here
Pre-Employment Checks
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
- Right to Work in the UK
- Proof of address
- Satisfactory references
- Occupational Health Clearance
- Evidence of professional qualifications or registrations
- DBS check at the appropriate level (if applicable for the role)
The Council will not accept any speculative CVs from employment agencies.
No agency terms and conditions accompanying any such CVs will be accepted by the Council.
Any unsolicited information sent by an employment agency will be treated as the property of the Council.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don't meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
To Apply
Please create / log into your account and then click 'apply'. If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.
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