Heroes
National Account Manager - 6 Month FTC
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About Tutti Bambini
Tutti Bambini is a family-owned nursery furniture company founded over 30 years ago by Michael and Debra Samuel with the goal of supporting new mothers and fathers during their first steps into parenthood.
After years working in nursery retail, and as parents themselves, Michael and Debra realised that nursery furniture available on the market often didn’t offer the versatility, value, and safety that new parents needed for their little ones. Drawing on a background in technical design, and on their own parenting experiences, Michael and Debra created Tutti Bambini: a nursery furniture range combining elegance and beauty with innovation and practicality.
From its beginnings in a little London store, the Tutti Bambini brand has grown to become a feature in nurseries across the UK, and includes ranges of cots, cot beds, nursing chairs, highchairs, and more. Crafted to the highest standards of quality and safety, every piece of Tutti Bambini furniture is designed to be loved, and used, by families for years to come.
Tutti Bambini has been acquired by Heroes in 2023, and is now part of Heroes' family of brands.
About the role
Are you an experienced National Account Manager who can hit the ground running, take ownership quickly and make an immediate commercial impact?
Tutti Bambini is looking for a commercially driven and hands-on National Account Manager to join our UK Sales Team on a 6-month fixed-term contract, managing a portfolio of key digital retail accounts.
This is an exciting opportunity for someone who enjoys building strong retailer relationships, identifying commercial opportunities and turning plans into results.
You'll take immediate ownership of an established portfolio of digital retail accounts, working closely with the Head of Sales UK & Ireland and wider Commercial Team.
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Your focus will be on protecting existing revenue, driving near-term growth and maximising online performance across your accounts.
Responsibilities
- Managing and developing key national digital retail accounts.
- Building strong relationships with buyers and key customer stakeholders.
- Developing and delivering Joint Business Plans.
- Driving sales, margin and profitable account growth.
- Identifying new listings, range expansion and distribution opportunities.
- Managing customer negotiations across pricing, promotions, listings and commercial opportunities.
- Developing and managing promotional plans and evaluating performance.
- Maximising online product visibility, presentation and conversion.
- Managing customer forecasts and proactively identifying stock and availability risks.
- Supporting new product launches, range reviews and digital listings.
- Analysing sales, category and competitor performance to identify opportunities.
- Working collaboratively with Marketing, Product, Operations, Supply Chain, Finance and Customer Service to deliver customer plans.
- Providing clear commercial reporting and insight to the Head of Sales UK & Ireland.
About you
You'll be an experienced National Account Manager with a proven track record of managing major UK retail or e-commerce accounts and delivering commercial growth.
You'll bring
- Proven National Account Management experience.
- Strong commercial understanding across sales, margin, promotions and profitability.
- Experience developing and delivering Joint Business Plans.
- Strong negotiation and influencing skills.
- Excellent retailer relationship management.
- Strong analytical, forecasting and reporting skills.
- A good understanding of e-commerce trading and online customer journeys.
- Excellent Excel and PowerPoint skills.
- The ability to quickly understand a business, customer portfolio and commercial priorities.
- A proactive, hands-on approach and the confidence to take ownership from day one.
- The ability to work autonomously while collaborating effectively across the wider business
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Experience with Argos, Boots or Wayfair would be advantageous.
Experience within nursery, baby, furniture, premium consumer goods or e-commerce would also be highly desirable.
Why Tutti Bambini?
For almost 40 years, Tutti Bambini has been helping families create beautiful nursery spaces through thoughtfully designed furniture and baby products that combine style, quality and practicality.
We're a growing business with ambitious plans for the future and a strong portfolio of retail partnerships.
This is a great opportunity for an experienced NAM who wants to make an immediate difference, work closely with senior commercial stakeholders and have a tangible impact across some of our most important digital retail partnerships.
You'll be joining an ambitious team where your experience, commercial judgement and ability to get things moving will make a real difference.
Location
Home-based
The role will require regular travel to customer meetings, Tutti Bambini Head Office, trade shows and company events across the UK.
What We Offer
- Competitive salary
- Performance-related bonus
- Laptop
- Pension
- Employee discount
- Home-based working
Ready to Make an Immediate Impact?
If you're an experienced National Account Manager who can quickly build relationships, understand commercial priorities and deliver results, we'd love to hear from you.
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