Coty
National Account Manager - Consumer Beauty | Cosmetics, Fragrances, Skincare |
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NATIONAL ACCOUNT MANAGER – CONSUMER BEAUTY DIVISION
SALES & COMMERCIAL
SW19 – Wimbledon (2 to 3 days per week in the office)
Shape the future of Beauty across some of the world's most loved and recognisable consumer brands.
As part of Coty's Consumer Beauty Division, you will play a key role in driving the growth and strategic direction of our business across leading UK retail partners. This role combines commercial ownership, customer leadership, strategic thinking, innovation and operational excellence to deliver sustainable growth across a portfolio of category-leading beauty brands.
More than a traditional account management role, this is an opportunity to operate at the centre of a fast-moving, highly visible business, influencing commercial decisions, building strategic retailer partnerships and helping shape the future of how Beauty is discovered, shopped and experienced. Working across brands including Rimmel London, Max Factor, Sally Hansen, Adidas, Manhattan and Bourjois, you will have the opportunity to make a meaningful commercial impact while accelerating your own career growth within one of the world's leading beauty companies.
THE ROLE
OPTIMIZE, ENABLE, EXECUTE!
As our National Account Manager, you will be responsible for driving sales, profit and market share growth across a strategic customer portfolio, developing long-term partnerships that deliver sustainable value for both Coty and our retail partners.
You will lead customer planning, commercial negotiations, forecasting and execution across a portfolio of iconic Consumer Beauty brands, while identifying innovative opportunities to unlock growth and strengthen Coty's position within the market.
You are a commercially ambitious professional who understands the UK retail landscape and thrives in a fast-paced environment. Combining strategic thinking with commercial acumen and strong stakeholder management skills, you will transform customer opportunities into commercially impactful plans that drive growth, strengthen partnerships and elevate brand performance.
Deliver Strategic Business Growth
- Lead the creation and execution of Joint Business Plans across your customer portfolio.
- Translate brand, category and commercial objectives into actionable customer strategies that deliver sustainable growth.
- Drive sales, profit and market share performance while identifying new opportunities to outperform the market.
- Influence customer decisions through compelling insight, category expertise and data-driven recommendations.
- Shape how the beauty category grows within your accounts through innovative thinking and entrepreneurial leadership.
- Build commercial plans that deliver mutual value for both Coty and its retail partners.
Manage Commercial Performance & Operational Excellence
- Own customer forecasting, budgeting and performance management processes.
- Deliver accurate sales forecasts and identify risks and opportunities proactively.
- Manage promotional planning, commercial investment and customer profitability.
- Analyse performance trends and customer data to generate actionable insights.
- Ensure outstanding execution of launches, activations and annual trading plans.
- Continuously identify improvements that drive efficiency, effectiveness and business growth.
Drive Consumer Beauty Brand Leadership
- Partner with Marketing and Category teams to bring category-leading beauty experiences to customers and consumers.
- Lead the execution of innovation launches, retailer activations and seasonal campaigns across some of the most recognised brands on the market.
- Maximise in-store and digital opportunities to strengthen brand visibility, recruitment and loyalty.
- Create customer plans that accelerate category growth while building long-term brand equity.
- Identify opportunities to drive penetration, distribution, visibility and shopper conversion.
- Champion a consumer-first mindset that balances commercial performance with sustainable brand growth.
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Accelerate Innovation, Digital & AI-Enabled Growth
- Leverage AI-powered tools and advanced analytics to improve forecasting, planning and commercial decision making.
- Explore emerging technologies and innovative ways of working that unlock competitive advantage.
- Drive smarter, faster and more insight-led customer planning through data and automation.
- Partner with cross-functional teams to identify opportunities for digital transformation and continuous improvement.
- Help shape future commercial capabilities by embracing experimentation, innovation and technology-led growth.
- Champion modern commercial practices that future-proof the business and enhance customer experiences.
YOU ARE A COTY FIT
You are passionate about Beauty, Commercial Excellence and building strategic partnerships that drive business growth. You combine strong commercial acumen with analytical thinking and relationship-building skills, enabling you to influence decisions, unlock opportunities and deliver outstanding results.
You thrive in fast-paced environments, enjoy taking ownership and have the confidence to challenge the status quo with innovative ideas.
Most importantly, you are ambitious, entrepreneurial and excited by the opportunity to become a future commercial leader.
Other than that, you bring:
- Experience in National Account Management, Customer Development or Commercial roles.
- Experience within beauty, FMCG, personal care, retail or consumer goods environments.
- Proven experience managing customer relationships and delivering commercial growth.
- Strong forecasting, planning and analytical capabilities.
- Experience managing budgets, promotional investment and customer profitability.
- Excellent stakeholder management and negotiation skills.
- Strong commercial judgment with the ability to identify opportunities and solve problems.
- Experience collaborating effectively across multiple business functions.
- Advanced Microsoft Office skills including PowerPoint and Excel.
- Experience working with data-driven decision making and commercial reporting.
- Curiosity around technology, AI and emerging commercial capabilities.
- Excellent attention to detail combined with a proactive, solution-oriented mindset.
What We Offer
This is a unique role with a genuine opportunity to make an impact. You'll get to work across some of the most recognised and culturally relevant beauty brands in the world while collaborating with a diverse team of professionals who are passionate about driving commercial excellence and shaping the future of beauty.
And if you'd like to build a successful career in the beauty industry...
At Coty, we have a strong track record of accelerating careers and creating opportunities well beyond your first role.
A career at Coty could take you in many directions, including:
Commercial Leadership Career Progression
- Progress from National Account Manager to Senior National Account Manager, Customer Business Manager, National Business Manager and broader Commercial Leadership roles.
- Take ownership of increasingly strategic customer portfolios, larger P&Ls and more complex commercial responsibilities.
- Lead transformational growth initiatives across some of the world's most recognised consumer beauty brands.
- Develop into a future Commercial Director or General Manager through exposure to senior stakeholders, strategic customers and large-scale business challenges.
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Local and International Opportunities
- Explore career moves across our regional and global Commercial, Category, Revenue Growth Management and E-Commerce teams.
- Opportunities to work from Coty locations including New York, Amsterdam, Paris, Barcelona, Milan, Sydney, Tokyo and other offices around the world.
- Collaborate with global brand teams and gain exposure to international markets, customers and commercial strategies.
Cross-Functional Career Pathways
- Develop your career into exciting adjacent functions including Category Management, Revenue Growth Management, Commercial Excellence, E-Commerce, Marketing and General Management.
- Build expertise across customer leadership, strategic planning, commercial strategy, digital commerce and business transformation.
- Expand your leadership capabilities through exposure to cross-functional business initiatives and international projects.
Develop Future-Ready Skills
- Gain experience working with AI-enabled commercial tools, advanced analytics, forecasting technologies and emerging customer engagement platforms.
- Strengthen capabilities in strategic leadership, data-driven decision making, digital transformation and future commercial excellence.
- Develop the skills required to become a future commercial leader within Coty.
- Learn how to leverage technology, automation and AI to create competitive advantage in a rapidly evolving retail environment.
Wherever you want your career to go, Coty offers the scale, brands, people and opportunities to help you get there.
Some of our benefits include:
- A competitive benefits package to support your health, wellbeing and financial security.
- Private medical insurance with fast access to specialist and mental health support.
- 8% pension fully contributed by Coty.
- Life assurance and income protection for added peace of mind.
- Flexible hybrid working with our Omni-Working model (up to 50% remote).
- Generous family-friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options.
- Everyday perks including employee discounts and salary sacrifice schemes.
- Opportunities to get involved in DE&I, sustainability and employee-led initiatives.
About Us
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible, we'd love to hear from you.
Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, colour cosmetics, skincare and body care.
We are deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive and diverse workplace where all employees can be their authentic self.
Join us in shaping the future of Consumer Beauty through commercial leadership, innovation, AI-powered growth and category-leading global brands.
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