National Account Manager

About Creed:

At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, we’ve been making a difference in the food industry since 1972.

With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We’re proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If you’re looking for a workplace that values its people and offers real opportunities to grow, Creed is the place to be!

Role Details:

The role of National Account Manager, you will contribute to achieving and growing a profitable National channel within the Sales function by pipelining and closing National business to add to the National Sales team’s customer ledgers. Ensure all internal key stakeholders are clear on their responsibilities and held accountable when project managing mobilisations and that key senior managers are both kept informed and are bought into growth plans and target customers/market sectors/product categories in line with the company Commercial Plan On a Page.

Some responsibilities of the role include:

• To ensure the internal key stakeholders are clear on their responsibilities and held accountable when project managing mobilisations and that key senior managers are both kept informed and are bought into growth plans and target customers/market sectors/product categories in line with the company Commercial Plan On a Page.
• Ensure building relationships and understanding of customers to achieve targets with planned objectives and defined outputs prior to each meeting.
• Work with internal departments to maximise sales and income margin.
• Work with Operations and Trading to ensure the viability of bids both Geographically and Product portfolio.
• Work with Bid Team, Marketing, and Trading team to produce exceptional New Business tenders which are both commercially viable and showcase value-added bespoke to the client.
• Maintain a full understanding of your prospect portfolio and demonstrate an understanding of each customer’s potential sales and income margin.
• Work with Sales Analyst to further robust Excel profitability modelling based on key business cost assumptions and work with Bid Team on positioning of new tender bids.
• Ensure all relevant administrative and reporting requirements are fulfilled in a timely manner for all day-to-day work and ad-hoc requirements when requested.
• Visits to potential National prospect customers to be completed around fixed, planned appointments to gain insight, understanding, and ways to present solutions and partnership.
• Engage Sales Managers to ‘handover’ any smaller or not relevant to the role leads in order for the existing customer Sales team to work on.
• Review existing channels of New Business incoming leads and work with internal teams to gain inbound opportunities from other sources, examples of this are through procurement companies and government frameworks.
• Project Manage mobilisation working groups to onboard new business bringing together multiple internal departments/stakeholders.