Frasers Hospitality
National Account Manager - Leisure & Golf
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Role: National Account Manager - Leisure & Golf
Salary
Competitive Salary, Generous Company Benefits, Training & Development
Location
Field Based - National travel required
An exciting opportunity has arisen to join the Malmaison & Hotel du Vin Sales team in the role of National Account Manager – Leisure & Golf. As National Account Manager, you will be responsible for driving revenue growth across our two brands within the designated segments and will oversee an account portfolio on behalf of Malmaison and Hotel Du Vin, which will involve fostering relationships with industry stakeholders and driving growth. With support of the Head of National Sales you will develop and implement a comprehensive Leisure & Golf sales strategy to drive revenue and market penetration.
What You’ll Be Doing As National Account Manager
- Manage a portfolio of existing key accounts / agents within leisure and golf segments, develop account plans and sales strategies to achieve revenue targets for the hotel portfolio.
- Identify and target key markets including, Golf Tour Operators, Leisure Tour Operators and FIT agents, maximise revenue opportunities for new / developing accounts across golf and leisure segments.
- Collaborate with the hotel teams to support the management and understanding of these verticals to increase conversion and market penetration.
- Execute sales action plans focused on leisure and golf markets.
- Build and maintain strong relationships with key leisure and golf clients and agents.
- Work with Industry bodies and associations to drive leisure business to the UK to include Visit Britain and UK Inbound.
- Support attendance at site visits, networking events, trade shows, and client meetings as required to promote the brands and generate new business within the leisure and golf sectors. The role will require some international travel to identify and develop new opportunities and markets.
- Liaise with internal team and hotel colleagues to ensure a smooth and successful handling of any leisure and golf enquiries.
- Conduct educational training sessions for hotels to support their development in leisure and golf sectors.
- Review and report on account performance, pipeline management.
- Analyse market trends, competitor activity, and performance data to refine sales strategies and capitalise on emerging opportunities.
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What We’re Looking For
- Proven track record achieving sales targets and developing accounts, experience within the leisure and or golf industry an advantage.
- Passion and drive with an understanding of strategic account management.
- Exceptional communication, and negotiation skills, with the ability to engage and influence internal stakeholders.
- Ability to manage multiple accounts and enquiries across multiple hotels simultaneously.
- Strong relationship-building skills with clients, agents and partners.
- Business acumen with the ability to analyse reports and data.
- Excellent communication and presentation skills, with the ability to represent the full portfolio of hotels.
- Exceptional attention to detail, paired with the highest degree of integrity and discretion.
- Proactive, solution-oriented mindset with a strong commitment to achieving business goals.
- Proficient in MS-Office.
- Flexible team player with excellent interpersonal skills.
- Interest to learn and explore new business opportunities.
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- We work with Stream giving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
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Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI’s.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now.
Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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