Carlsberg
National Account Manager - Managed Convenience
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National Account Manager – Managed Convenience
Location: Field-based – Remote Job Length: Permanent Working Hours: Monday – Friday (Full Time)
About Carlsberg Britvic
Carlsberg Britvic is the largest multi-beverage supplier in the UK, delivering some of the most iconic and popular beers & soft drinks, including:
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Beer: Carlsberg Danish Pilsner, 1664, Poretti, Brooklyn, Hobgoblin, Wainwright
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Soft Drinks: J2O, Robinsons, Tango, London Essence, Pepsi MAX, 7UP, Lipton Ice Tea, Rockstar Energy
With a strong national footprint, the business includes 5 production facilities and 15 logistics depots, servicing customers across the UK. United through shared goals, Carlsberg Britvic ensures employee success remains at the heart of the company.
About the Role
The National Account Manager – Managed Convenience acts as the primary customer interface, leading negotiations and developing strategic/tactical plans for key accounts across Beer and Soft Drinks categories. The role ensures delivery of financial targets, distribution, execution, and share goals.
You will have:
- 1 direct report
- Responsibility for Beer and Soft Drinks accounts
Key Responsibilities
Account Strategy & Execution
- Build customer-specific strategic plans to align with annual financial and distribution goals (managed via the Managed Convenience 9 Box Grid)
- Collaborate with customers to develop best-in-class partnerships
- Develop, negotiate, and execute annual Joint Business Plans (JBPs) (with internal governance alignment)
- Oversee WAMOC (Winning at the Moments of Choice) plan execution and feed flex requirements to planning teams
- Handle cost-price increases, including modelling, negotiation, and objection management
- Work with Supply Chain collaboration manager for accurate forecasting of customer volumes, ensuring accurate Xtel and Promax inputs for effective planning
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Customer Growth & Performance
- Build and lead customer contact strategies to capitalise on growth opportunities
- Proactively track account performance, implementing corrective actions as needed
- Drive a dynamically collaborative, cross-functional approach to maximise channel performance
Process & Financial Management
- Take full ownership of P&L for key accounts across Softs and Beer, aligning with the Managed Convenience 9 Box Grid
- Administer allocated budgets, ensuring compliance with channel/brand guidelines while maximising ROI
- Use CRM tools (e.g. Xtel, Promax, Anaplan) to manage all accounts and processes
Knowledge, Skills & Experience Required
- Strong commercial acumen for developing tailored JBPs and account plans
- Proficiency in P&L management and forecasting (volume and profit)
- Exceptional persuasive selling and negotiation skills
- Superb interpersonal, written, and oral communication for building effective partnerships
- Confident influencing style, comfortable with constructive challenging and challenges
- Strong priority-setting, planning, and time management skills
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Application Process
We read applications continuously, so act early to secure a quick review. Apply as soon as possible.
Why Join Carlsberg Britvic?
Carolsberg Britvic is putting innovation and brand heritage together to deliver the best service possible. This is an exciting time to join with opportunities for growth, collaboration, and development.
Our Commitments
We celebrate diversity, equity & inclusion, fostering a workplace where everyone’s backgrounds and experiences enrich our team.
- Open to candidates from all backgrounds, identities, abilities, and socioeconomic statuses.
- Accessibility support is available; please inform us of your needs during recruitment.
Benefits
- Competitive Salary
- Monthly Product Allowance (alcoholic & non-alcoholic)
- Private Medical Options
- Life Assurance
- Employees’ Company Bonus Scheme
- 24/7 GP Services Access
- Enhanced Pension Contribution
- Generous Holiday Entitlement (including bank holidays)
- High Street Discounts
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