MacGregor Black
National Account Manager – M&S
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Have you built trusted partnerships with demanding retail customers?
Can you combine commercial ambition with exceptional attention to quality, service, and delivery?
Do you know how to bring customer, NPD, and manufacturing teams together around one plan?
MacGregor Black is partnering with a food and snacking manufacturer on the appointment of a National Account Manager – M&S.
M&S is a strategically important relationship for the business. You will take ownership of account performance and help develop the partnership through strong customer understanding, reliable execution, and well-judged new opportunities.
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Key Responsibilities:
- Lead the M&S relationship and develop a clear, commercially sound account plan.
- Own sales, margin, forecasting, customer reviews, and negotiations.
- Coordinate new product activity from customer brief through to launch.
- Work closely with operations, technical, planning, and supply chain to protect service and quality.
- Use account and category insight to recommend improvements and growth opportunities.
- Resolve issues promptly and build trust through clear communication.
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What We’re Looking For:
- National account experience with a major UK retailer in food or drink manufacturing.
- Strong understanding of own label development and the demands it places on cross-functional teams.
- Excellent stakeholder management, commercial analysis, and attention to detail.
- Evidence of protecting a key relationship while improving its performance.
- The confidence to be visible on site and represent the customer internally.
Salary - TBC Competitive
For more information, please contact Alice Redmond.
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