Signature Career Management
National Account Manager
Cheshire East
Posted about 20 hours ago
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Why This Role?
- A high-impact National Account Manager position responsible for one of the business's largest and most strategically important retail partnerships.
- Ownership of a multi-million-pound customer P&L, managing key relationships across major UK retail accounts.
- Opportunity to influence customer strategy, drive category growth and identify new commercial opportunities.
- A role focused on growth, innovation and relationship development, rather than simply account maintenance.
- Inherit a well-established customer relationship with a strong handover period, allowing you to build on existing foundations.
- Work closely with senior leadership and cross-functional teams to shape future commercial plans.
The Business
- A leading manufacturer and supplier within the non-food FMCG sector, operating across branded, licensed and own-label categories.
- Recognised as a category expert, partnering with some of the UK's largest retailers.
- Strong capabilities across: Product development, Design, Manufacturing, Sourcing, Supply chain, Commercial
- Combination of UK manufacturing and international sourcing, creating a complex but highly effective supply chain model.
- Strong focus on innovation, launching new products and developing existing categories.
- Entering an exciting period of growth, with future expansion plans creating significant opportunities across new and existing customers.
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The Role
You will be responsible for managing and growing a portfolio of strategically important retail accounts, with a particular focus on a key grocery customer.
Key responsibilities include:
- Full ownership of a significant retail P&L.
- Developing and maintaining senior customer relationships.
- Driving growth through range expansion, new product opportunities and category development.
- Creating joint business plans and identifying opportunities for increased distribution.
- Protecting existing market share whilst identifying opportunities to grow.
- Managing commercial negotiations, forecasting, promotions and seasonal planning.
- Working collaboratively with internal teams across:
- Supply chain
- Product development
- Marketing
- Operations
- Sourcing
The Person
The business is looking for a commercially strong National Account Manager who can operate with confidence and credibility.
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Ideal background:
- Experience within non-food FMCG/consumer goods is essential.
- Proven experience managing major UK retail accounts.
- Strong commercial understanding with ownership of significant customer budgets or P&L.
- Experience working with complex supply chains and imported products.
- Strong stakeholder management skills with the ability to influence internally and externally.
- Confident managing senior retail relationships.
- Commercially curious, proactive and always looking for opportunities to drive growth.
- Experience across own-label or licensed products would be highly advantageous.
Culture & Environment
- A collaborative, entrepreneurial business where people are encouraged to make an impact.
- A team that values personality, energy and people who can build genuine relationships.
- A fast-paced environment where individuals are trusted with responsibility and ownership.
- Strong visibility across the wider business with the opportunity to influence decision-making.
- Hybrid working environment with regular collaboration in the office.
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Skills
Account Management
P&L Management
Commercial Negotiation
Stakeholder Management
Joint Business Planning
Category Development
Forecasting
Promotions Planning
Seasonal Planning
Supply Chain Management
Retail Relationship Management
Range Expansion