Rainbow Designs
National Account Manager
London
Posted about 23 hours ago
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Role Overview
Reporting to the Head of Sales, you will be responsible for managing all aspects of sales and customer service for specified accounts, including but not limited to:
- Experience in selling similar related character licensed products within nursery, toy, or gift categories.
- Proven ability to nurture business, materially increase sales, and expand listings.
- Bright and vibrant with excellent interpersonal skills and the ability to forge excellent relationships.
- Experience in selling to top-tier customers within retail, gifts, toy, and grocery sectors.
- Enjoyment of managing accounts and business development.
- Ability to work autonomously and as part of a small, friendly team.
- Analytical skills for EPOS analysis and experience in delivering robust sales forecasts, by product, by line, by month.
- Creation of strategic account plans.
- Attending meetings to pitch for business, including trade shows at various points of the year, ensuring all customer appointments are secured with preparation completed for each meeting.
- Preparation of quotes, working through costings for ranged products, specials, bespoke ranges, and FOB deals.
- Negotiating trading terms.
- Planning, costing, and pitching for promotions and other retail support activities.
- Budget and account P&L responsibility.
- Liaising with correct customer departments, including logistics, shipping, accounts, etc., to gather the correct operating procedures for each account.
- Ensuring all internal departments are aware of the procedures for each customer to provide first-class service.
- Developing bespoke product ranges for individual customers is essential.
- Attending and contributing to regular sales, forecast, brand, and product development meetings.
- Gathering forecasts and forward orders from customers and delivering expectations to the business in a timely manner.
- Identifying and making contact with prospect accounts and successfully opening new business.
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Meeting Attendance
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- Customer Meetings, including meetings with merchandisers where appropriate.
- Weekly Teams Meetings with Line Manager & Customer Service.
- Regular Sales Meetings.
- Internal Product Presentations as and when required but at least twice a year.
- Product and Brand Training Days.
- Summer and Winter Sales Conference Attendance required.
- Trade Fairs as previously outlined.
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Skills
Account Management
Business Development
Sales Forecasting
EPOS Analysis
Strategic Planning
Negotiation
P&L Management
Customer Relationship Management
Product Development
Market Analysis
Pitching
Costing
Location