Main Responsibilities

Clinical Leadership & Professional Oversight

• Provide clinical leadership across frontline ambulance, critical care and HDU services.
• Act as the main clinical adviser to the Senior Leadership Team.
• Oversee clinical standards, competence and quality of patient care.
• Provide clinical advice and challenge where patient safety may be affected.
• Support the introduction of new clinical practices, equipment and medicines.
• Escalate significant clinical and patient-safety concerns.

Patient Safety & Clinical Governance

• Lead patient safety and clinical governance across clinical services.
• Oversee incidents, complaints, investigations and clinical risks.
• Identify trends and ensure learning leads to improvements.
• Develop and monitor clinical improvement plans.
• Promote a positive, open and learning-focused safety culture.

Clinical Audit & Quality Assurance

• Lead clinical audit and quality assurance across services.
• Oversee PCR, medicines, clinical practice and competency audits.
• Monitor clinical quality and patient-safety performance.
• Ensure audit findings lead to appropriate improvement actions.
• Provide evidence of clinical quality and compliance to commissioners and regulators.

Medicines Management & Clinical Equipment

• Oversee medicines management and controlled-drug governance.
• Ensure medicines audits are completed and issues addressed.
• Monitor medicines-related incidents and risks.
• Provide clinical oversight of equipment selection and introduction.
• Ensure appropriate training and competency arrangements are in place.

Training, Clinical Competence & Professional Development

• Provide clinical guidance to the training team and clinical trainers.
• Oversee clinical training, competency and professional development.
• Ensure training reflects learning from incidents, audits and other governance activity.
• Oversee newly qualified paramedic preceptorship and clinical development.
• Identify and support areas where additional training or development is required.

Clinical Policies, Procedures & Standards

• Lead the development and review of clinical policies, procedures, guidelines and SOPs.
• Ensure clinical guidance meets current professional and regulatory standards.
• Ensure changes to clinical guidance are effectively communicated and implemented.
• Use learning from incidents and audits to improve clinical practice.

SWAST Frontline Framework – Contract & Clinical Management

• Provide clinical and contract oversight of the SWAST frontline framework.
• Monitor compliance with clinical, operational and governance requirements.
• Act as a key contact for SWAST on clinical and assurance matters.
• Attend contract and assurance meetings and oversee agreed actions.
• Coordinate preparation for SWAST inspections and reviews.
• Maintain evidence of compliance and respond to contractual or performance concerns.
• Escalate significant risks to senior leadership.

CQC & Regulatory Compliance

• Lead clinical assurance for CQC and other relevant regulatory requirements.
• Monitor compliance with professional, statutory and regulatory standards.
• Coordinate clinical preparation for inspections and assurance activity.
• Maintain evidence to demonstrate safe and effective clinical services.
• Identify regulatory gaps and oversee improvement actions.
• Support responses to inspections and regulatory requests.

Senior Leadership Team

• Provide clinical advice and assurance to the Senior Leadership Team.
• Contribute to organisational strategy, service development and continuous improvement.
• Provide professional challenge where decisions may affect patient safety or clinical quality.
• Contribute to new service development, tendering and mobilisation.
• Represent the organisation at relevant clinical, contractual and governance meetings.

Governance & Reporting

• Support effective clinical governance and reporting.
• Provide assurance on incidents, risks, audits, training, complaints and quality improvement.
• Ensure governance information is accurate and up to date.
• Participate in clinical governance and Group governance meetings.
• Ensure significant risks are escalated and improvement actions are followed through.

Professional Requirements

• Current HCPC registration as a Paramedic (essential).
• Significant operational paramedic experience and proven clinical leadership experience.
• Strong knowledge of clinical governance, patient safety, clinical audit and quality improvement.
• Understanding of CQC and wider healthcare regulatory requirements.
• Experience of incident investigation, risk management and implementing improvement plans.
• Strong leadership, communication and stakeholder-management skills.
• Ability to analyse clinical and performance information and translate findings into meaningful improvements.
• Experience of managing contractual relationships and external assurance processes.
• Commitment to professional standards, confidentiality and independent clinical judgement.
• Appropriate driving qualifications where operational response duties form part of the role.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.