IOM
National Consultant to Support Development of Gender Responsive SOPs at BCPs
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Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Project Context and Scope
The consultancy will be carried out within the framework of an IOM project aimed at strengthening gender-responsive approaches in migration and border management processes through enhanced institutional capacities and operational procedures in the aviation sector and at Border Crossing Points (BCPs). The assignment contributes to IOM's efforts to promote gender mainstreaming in line with international standards and good practices, including relevant International Civil Aviation Organization (ICAO) Standards and Recommended Practices (SARPs).
Within this consultancy, the following activities will be supported:
- In coordination with IOM, provide technical support for the development, review and refinement of Gender-Responsive Standard Operating Procedures (SOPs) applicable to Border Crossing Points (BCPs);
- Conduct research and analysis of relevant ICAO Standards and Recommended Practices (SARPs), national frameworks and international good practices related to gender mainstreaming in aviation and border management;
- Support stakeholder consultations and coordination activities related to the development and validation of Gender-Responsive SOPs;
- In coordination with IOM, support the planning, organization and implementation of project events, workshops, consultations and other capacity-building activities;
- Assist in the preparation of reports, presentations, meeting materials and other documentation required for effective project implementation;
- Provide substantive and administrative support to IOM in the implementation of project activities related to gender mainstreaming in aviation.
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Organizational Department / Unit to which the Consultant is contributing
Immigration and Border Governance Unit
RESPONSIBILITIES
Tasks to be performed under this contract
The Consultant, in close coordination with IOM, will be responsible for delivering the following outputs and milestones:
- Conduct a desk review of relevant ICAO Standards and Recommended Practices (SARPs), national regulatory frameworks, and international good practices related to gender mainstreaming in aviation and Border Crossing Point (BCP) operations.
- Provide technical support for the development, review, and refinement of Gender-Responsive Standard Operating Procedures (SOPs) for BCP-based agencies, in close consultation with IOM and relevant stakeholders.
- Prepare and submit a draft Gender-Responsive SOP document for review and feedback by IOM and relevant national counterparts.
- Support the planning, coordination, organization, and implementation of two IOM project events, including consultations, workshops, trainings, or stakeholder engagement activities, as applicable.
- Prepare meeting records, presentations, briefing materials, and other documentation required for the effective implementation of project activities.
- Participate, as required, in coordination meetings and consultations with IOM Kazakhstan, government counterparts, and other relevant stakeholders.
- Revise the draft SOPs based on comments received from IOM and relevant stakeholders and submit the finalized version to IOM.
- Submit a final consultancy report summarizing activities undertaken, outputs delivered, key findings, recommendations, and results achieved during the consultancy period.
Performance indicators for the evaluation of results
- Gender-Responsive SOPs developed, reviewed and submitted to IOM. Deliverable by November 2026.
- Support provided for the organization and implementation of two IOM events. Deliverable by November 2026.
- Final consultancy report submitted and accepted by IOM. Deliverable by November 2026.
QUALIFICATIONS
Required Qualifications and Experience
Education
- Bachelor’s degree in aviation management, Aviation Security, Air Transport Management, Gender Studies, International Relations, Public Administration, Social Sciences or a related field from an accredited academic institution.
- At least one year of professional experience in the aviation sector, ICAO-related activities, or aviation industry institutions.
- Experience in supporting the development, review, or implementation of policies, guidelines, procedures, or Standard Operating Procedures (SOPs) is desirable.
- Experience in organizing or supporting trainings, workshops, consultations, or stakeholder engagement activities is an advantage.
- Knowledge of ICAO Standards and Recommended Practices (SARPs), including gender mainstreaming considerations in aviation.
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Required Competencies
IOM’s competency framework can be found at this link https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
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