Ideal Heating
National Key Account Manager
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Company Description
Ideal Heating is the UK’s leading heating manufacturer, providing reliable and sustainable warmth through boilers, heat pumps, and smart controls. With over a century of experience since 1906, the company focuses on keeping homes comfortable and energy efficient. Ideal Heating has an award-winning reputation and is rated “Excellent” on Trustpilot, reflecting strong customer satisfaction and product quality. The company is committed to innovation, sustainability, and high standards of service, supported by a dedicated customer support team.
Role Description
The National Key Account Manager will be working within our Specification Sales Team – Social Housing / Specification, this role is crucial for building the sales momentum within the retrofit sales channels of Gas Boilers, Heat Pumps and associated products. To develop and maintain a reciprocal relationship between customers (Local Authority, Housing Associations, Tier 1 Contractors, PAS 2035 consultants & contractors and facilities management companies) and Ideal achieving sales and profit growth targets through the proactive establishment and development of customer accounts.
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Key Responsibilities
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- Visiting the above customer base offering sales support to help secure specifications for Ideal Heating’s product portfolio
- Build a robust pipeline to include the Warm Homes Scheme & Combined Authorities across all Groupe Atlantic Products
- Manage assigned accounts on a daily basis and maintain regular contact
- Customer relationship management
- Execution of marketing and sales strategies using specific and focused promotional campaigns and incentives
- Achievement of business sales / profit targets
- Prepare and implement Business / Account plans
- Proactive establishment of customers
- Segmentation and selection of key customer accounts by attractiveness
- Development of sales "Pull" by means of gaining specification
- Contract tracking and information management
- Ownership of Account relationship development
- To sell product and service packages
- Time / Workload management
- To gather information / market intelligence and feedback to business
- Raise awareness of the Ideal brand
- Order capture
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