National LGV Operations Manager

Why Ocado?

Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the role:

We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels.

To support our expanding national footprint, we now have an opportunity for a National LGV Operations Manager to join our logistics leadership team. Reporting directly to the Head of Transport and Fleet, this key operational leadership role will provide tactical governance across our UK heavy goods vehicle network, directly empowering site transport teams and safeguarding our Operator Licences while driving data-led operational excellence, compliance, and sustainability.

To thrive in this role, you’ll be an experienced LGV/HGV Transport Manager who isn't afraid to roll up their sleeves and shape operations as you go. You know how to navigate ambiguity, master workforce planning, and drive positive, lasting change, backed by the resilience needed to push through challenges in a complex environment. You know your numbers inside out, can turn raw operational data into clear, persuasive business cases and act as the ultimate glue that brings cross-functional teams together towards a common goal.

If this sounds like you, please read on and apply!

As National LGV Operations Manager, you will:

• Lead & empower regional transport teams: Manage, coach, and develop a team of regional Transport Managers and specialist operational leads across our national network of 5 LGV sites.
• Drive compliance, safety and governance: Act as the ultimate custodian of the company’s Operator Licences (O-Licences), ensuring continuous DVSA audit readiness and strict adherence to driver hours and tachograph regulations.
• Drive operational efficiency & financial control: Manage the national transport budget with a focus on fuel efficiency, empty-running reduction, driver retention, and minimising agency reliance. Standardise hub processes to eliminate ramp delays, reduce vehicle-off-road (VOR) time, optimise cross-docking workflows, and improve OTIF delivery performance.
• Champion digital transformation & sustainability: Leverage telematics, AI, and paperless workflows to streamline site processes, reduce vehicle idling, max out asset utilisation, and hit key carbon-reduction targets in collaboration with the Fleet team.
• Strengthen key stakeholder relationships: Act as the vital operational link between site General Managers, central functions (Planning, People, Training), trade unions, regulatory bodies, and external retail partners.