NHS Scotland
National Programme Delivery and Engagement Manager
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On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.
As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.
Flexible Location
PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.
Work Pattern
Permanent, Full Time, 36 hours per week
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Who We Are
PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.
We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.
The Digitally Enabled Workforce (DEW) team within PSD Scotland is a high impact, delivery focused, multi award winning team, working remotely across the UK. Commissioned by Scottish Government and COSLA they deliver on national priorities from Scotland’s Digital Health and Care Strategy, the Health and Social Care Data Strategy, the Care in the Digital Age Delivery Plan and the Health and Social Care Service Renewal Framework.
The DEW team thrives on innovation, championing new ways of working and demonstrating how teams can succeed in a digital age. Through national open access resources, networks, events and programmes, DEW supports organisations across Scotland's health and social care sector (Care and Support Providers, Health and Social Care Partnerships, Housing, Local Authorities, NHS, Social Care, Social Work, and Third and Independent Sector organisations) to strengthen digital and data capability, embed new ways of working and accelerate transformation at scale.
Find out more about the DEW team here.
The Opportunity
Do you have the vision, creativity, and expertise to drive programme delivery, engagement and communications, across a nationally recognised digital transformation programme?
The multi award-winning Digitally Enabled Workforce (DEW) team is seeking an experienced National Programme Delivery and Engagement Manager to lead communications, engagement, and programme support across the nationally commissioned Building Digital and Data Capability Programme. Reporting to the Programme Lead, you will lead a high-performing team and build influential partnerships across Scottish Government, COSLA and health and social care organisations to maximise the reach, adoption and impact of DEW’s events and resources.
Using insight-led approaches, you will shape and deliver national communications campaigns, events, webinars and digital learning resources that support the development of digital and data capability across Scotland’s health and social care workforce. This is an exciting opportunity to influence national priorities, drive engagement and adoption at scale, and enable the transformation of health and social care services through the widespread application of digital and data capability across Scotland's workforce.
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Do you bring together communications, engagement and programme support to deliver national impact at scale?
Do you coach and develop direct reports, leading, inspiring and building the capability needed to thrive in a digital and data age?
Do you design and deliver national events and webinars that inspire participation?
Do you maximise the impact of communications channels and social media to drive engagement, adoption and reach?
Do you thrive in complex environments, managing competing priorities across multiple workstreams to deliver results?
Do you leverage data, insight and technologies to maximise reach, adoption and impact?
Do you bring energy, creativity and a passion for innovation to create engaging communications that make a difference?
Working within the DEW team means joining a fast-paced, nationally recognised programme where the impact and reputation of our work truly matters.
Does this sound like you?
What We Love To See
Programme Delivery and Engagement Managers offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- A leader who develops people and creates the conditions to thrive.
- Experience supporting complex national programme activities, balancing priorities and driving outcomes.
- A flair for creating slick, visually engaging communications using modern design with digital and AI-powered tools.
- Fresh thinking, creativity and the confidence to try new approaches.
- Someone who can build meaningful relationships and influence across organisational boundaries.
- A data-informed mindset focused on reach, adoption and impact.
- A talent for harnessing automation and digital tools to create smarter, more efficient ways of working.
- A flair for building and growing national communication networks that amplify reach, strengthen connections and maximise impact.
- Positive energy, curiosity and a genuine enthusiasm for making a difference.
- Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
- Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Benefits Which Matter
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and hybrid working
- Generous NHS pension scheme
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
- NHS discounts and more
Diversity and Inclusion
Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.
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We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in National Programme and Engagement Manager role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.
If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact Paula Baird Programme Lead Digitally Enabled Workforce paula.baird@nhs.scot.
Next Steps
All applicants who are shortlisted for interview will be contacted by e-mail.
In person OR online interviews Online interviews including a presentation will take place on week of 31 August 2026. The Microsoft Teams Link will be sent to candidates selected for interview.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot.
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