Baker McKenzie
NBI Risk Systems and Data Management Analyst
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Risk Systems and Data Management Analyst
The Risk Systems and Data Management Analyst will play a key role in supporting the systems, data integrity and maintenance activities that underpin the Firm’s New Business Intake (NBI) function. Acting as a subject matter expert, the successful candidate will ensure the accuracy, consistency and reliability of data and systems used to support client onboarding, matter opening and maintenance. This role will champion best-in-class data quality practices to mitigate business risk, ensure regulatory compliance and support the needs of Firm lawyers and other stakeholders, providing a positive user experience.
Main Responsibilities:
- Ensure the integrity, accuracy and consistency of client/matter data appearing in Intapp Open and Intapp Conflicts, especially for data maintenance, corporate tree records and the placement of client/matter/conflict alerts
- Accurately and efficiently update key client/matter data changes in Intapp Open per established maintenance protocols
- Identify data quality issues and propose actionable solutions, escalating unresolved or high-impact concerns to the senior manager for review and resolution
- Assist with developing training materials, presentations and other learning content on data management/maintenance best practices
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Project management and continuous improvement
- Liaise with stakeholders, providing regular feedback, documenting requirements or raising issues where necessary to ensure operational and process effectiveness
- Support NBI with technical and logistical process improvements pertaining to data management/maintenance
- Support within internal testing when new and updated functionality is introduced
- Assist with projects as identified and assigned by the senior manager
Vendor/system management
- Develop and maintain data reports and dashboards to support operational insights, while monitoring the usage of risk systems to ensure adherence to contract agreements and identify opportunities for optimisation
Reporting and analysis
- Support NBI with building and improving data reports and dashboards; analyse and validate the data outputs
- Create ad hoc reports with Intapp Open, Intapp Time and SAP data to support NBI management
People
- Build trusted relationships with the Data Management Risk Systems team and key internal and external stakeholders; partners, PAs, NBI management, technology, vendors, etc., displaying knowledge and acting as a key contact for data management and risk systems queries/topics
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Skills and Experience:
- Bachelor’s degree (2:1 or above preferred) or relevant work experience required
- Strong analytical and research skills
- Ability to manage processes efficiently, with accuracy and attention to detail
- Excellent communication skills, written and verbal
- Team player adaptable to a fast-paced and changing environment
- Good planning, time management and prioritisation skills
- Ability to work independently and to liaise with other departments
- Must have good knowledge of Microsoft Office applications (advanced MS Excel experience) and other productivity tools (Intapp knowledge is an advantage)
- Demonstrated proficiency in using data visualisation tools and techniques (e.g., Tableau, Power BI)
- Flexibility to work a reasonable shifting schedule is required
- Exceptional problem-solving, critical thinking and analytical skills
- Ability to contribute ideas for process improvements and adapt easily to procedural changes
- Positivity and the adoption of a solution-based approach in all aspects of work
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