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NDAO – Senior Records Manager

United Kingdom
£65k/yr
Posted 1 day ago
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Category: Digital & Data

Location: Remote

Contract Type: Permanent

Contract Time: Full Time

Salary: £65,000 Per Annum

Expiry Date: Fri, 14 Aug 2026


About the Role

Police Digital Service (PDS) is recruiting on behalf of the NPCC National Data & Analytics Office - a dedicated national capability transforming data use in policing.

NDAO - Senior Records Manager. Permanent, Full time. Salary £65,000 per annum.

To lead the development, implementation, and assurance of robust national records management practices across UK policing on behalf of the NPCC Data & Analytics Office (NDAO) and lead NDAO internal records and knowledge management.

The role ensures that national and local force records, both digital and physical, are created, managed, stored, shared, retained, and disposed of in line with national policing standards, legislation, and the strategic objectives set by the National Police Data and Analytics Board (NPDAB).


Our Values

  • We value People
  • We do the right thing
  • We are innovative
  • We are one Team
  • We are proud and passionate

You can find out more here: Benefits - Police Digital Service


Key Responsibilities

  • Develop, govern and maintain national policies, standards, and procedures for records management across UK policing, ensuring alignment with MoPI, APP Information Management, DPA/GDPR, and NPDAB strategic direction. Deputising for the Head of Data Services when required on record management matters.
  • Develop and lead a communication, awareness, and training programme to enable forces to adopt consistent lifecycle management practices by providing guidance, frameworks, self-assessment tools, and targeted improvement support to improve record management capability and culture across forces and national bodies.
  • Provide national leadership on the creation, classification, retention, archiving, review, and disposal of police records, ensuring that processes reduce risk, support operational effectiveness, and align with statutory requirements.
  • Work closely with PDS, Home Office programmes, and NDAO specialists to ensure records management requirements are embedded in national systems, data models, and digital capabilities.
  • Provide expertise with national audit, assurance, and compliance activities relating to record management, identifying risks, gaps, and force-level issues requiring escalation or targeted support.
  • Ensure records management practices support efficient and accurate responses to SARs, FOI requests, legal disclosure, public inquiries, and other statutory obligations.
  • Promote high standards of security, confidentiality, and integrity across all records, ensuring compliance with information assurance, security classification, and retention requirements.
  • Credibly engage with forces, NPCC portfolios, NPDAB groups, PDS, Home Office, national inquiry teams, and external partners to ensure national alignment and collective ownership of records management needs. Chairs the Records Managers Practitioners Group and ensures delivery to the RMPG’s delivery plan.
  • Work collaboratively with technology and data teams to embed records management principles into new digital systems, ensuring metadata, accessibility, and retention needs are met.

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What you need to succeed in the role

Qualifications: A relevant degree in data management, knowledge management, computer science, or a related field is preferred, or relevant work-related experience. Professional certifications in records management (e.g., professional qualification from and/or membership of a relevant professional body or association (e.g., ASLIB, Records Management Society, CILIP), project management (e.g., PRINCE2, Agile), or relevant data-related qualifications are advantageous.

Data Strategy and Transformation: Comprehensive understanding of data-related transformation programs at a national level, including complex dependencies and external relationships. Ability to develop and deliver strategies that drive significant change in data capabilities.

Legal Compliance: In-depth knowledge of relevant data-related legislation and legal compliance frameworks, e.g., Freedom of Information (FOI Act 2000), Management of Police Information (MoPI), Investigatory Powers Act 2016 etc, ensuring adherence to data protection and privacy laws.

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Data Architecture and Security: Practical knowledge of data architecture, ensuring data is effectively organized, data assurance to maintain the accuracy, quality, and reliability of data across its lifecycles. In addition, the jobholder must be knowledgeable about data ethics, and security frameworks that govern data management practices, in particular records management.

Ethics and Proportionality: Understanding of ethical considerations regarding the use of data, advanced analytics, and data science within the policing and national security contexts. This includes recognizing the importance of transparency, fairness, and accountability in data-driven decision-making and ensuring data practices respect individual rights and societal values.


Diversity, equity and inclusion

We are committed to equal opportunities for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, parental status, nationality, neurodiversity, or disability status.


Working Arrangements

This is a remote role with some national travel required to attend meetings.

All applicants must be eligible to undergo NPPV3 (Non Police Personnel Vetting Level 3) and SC vetting clearances. Successful applicants will require NPPV3 clearance to have been cleared before starting with PDS.

Please note, we may choose to close the advert early if we receive a high volume of applications for this role so please endeavour to complete your application as soon as possible.


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Skills

Records Management
Knowledge Management
Data Governance
Policy Development
Compliance Auditing
Information Assurance
Stakeholder Engagement
Data Architecture
GDPR
Freedom of Information
Lifecycle Management
Risk Management
Strategic Planning
Training and Development
Data Ethics

Location

United Kingdom

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