Pobl Group
Neighbourhood Housing Manager (A)
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About the role
You will play a key role in supporting customers and communities by managing tenancies, lettings, improving estates and community safety across an area patch. This is a people first role, not a desk based one. You’ll be visible in your communities, building relationships and trust, working with customers, colleagues and partners. You will aim to sustain tenancies, ensure homes are safe and ready to let, and intervene early to support customers at risk—helping people sustain their homes and thrive. With regular estate visits, you’ll tackle safety issues, safeguarding concerns, and anti-social behaviour.
If you’re ready to champion our compassionate, trauma-informed approach and make a real impact in our communities, this could be the opportunity for you!
We want our customers to know who we are, trust us, and feel supported throughout their tenancy. You'll build strong relationships with customers, helping to identify challenges early and provide the right support at the right time.
At Codi, we're committed to helping people sustain their tenancies and thrive in their homes, with a strong focus on preventing evictions wherever possible. You'll play a key role in delivering this commitment by taking a proactive, customer-focused approach that helps customers remain safe, secure and successful in their homes.
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Skills and Experience Needed
You’ll bring solid experience in tenancy and estate management, working collaboratively to deliver flexible, customer-focused services. You’ll be confident building strong relationships with external agencies and elected representatives and committed to putting customers first. You will have a strong knowledge of housing legislation, including the Renting Homes (Wales) Act 2016.
The ideal candidate will bring experience of managing antisocial behaviour and safeguarding cases, and have confidence to make sound, proportionate decisions.
A relevant professional qualification or equivalent experience is essential, along with a full driving licence and access to a vehicle to engage with the communities this role covers. You’ll also have a proven track record of delivering great service and contributing to continuous improvement.
Perks, Benefits and a glimpse into our Codi world
This is a 37 hour per week role and is fixed term until 31st March 2027 with a competitive salary, along with a great package designed to support you at work and beyond.
- £38,648 per annum
- 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service.
- Continuous professional training and development
- Blue Light Card Eligibility giving discounts at 15,000 brands.
- Option of 9 day fortnight
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To explore the full range of benefits, perks and rewards, visit: Careers - Codi [https://codigroup.co.uk/careers]
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. Interviews are planned for 7th September 2026 (MSTeams) followed by a final in person interview on 11th September 2026, so don’t delay in applying.
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