Dacorum Borough Council
Neighbourhood Housing Manager
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Job Description
INTERNAL APPLICANTS ONLY
Permanent
Ref: H7587
The opportunity has arisen for an existing member of staff to apply for the position of Neighbourhood Housing Manager within the Housing Management Service.
This is an important leadership role within the newly established Housing Management structure and provides an opportunity to lead a team of Neighbourhood Housing professionals responsible for delivering high-quality neighbourhood and tenancy management services across the borough.
As Neighbourhood Housing Manager, you will provide leadership, direction and operational oversight to a team focused on neighbourhood ownership, resident engagement, tenancy management and early intervention. You will play a key role in ensuring residents receive excellent services, that tenancy obligations are upheld and that neighbourhood issues are addressed proactively and effectively.
- Lead and support Neighbourhood Housing Lead Officers and Neighbourhood Housing Officers, providing clear operational leadership, performance management and professional guidance.
- Be responsible for ensuring services are delivered consistently, that residents remain at the centre of everything we do, and that the Council continues to meet its regulatory, statutory and corporate responsibilities.
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The successful candidate will have significant experience of managing housing services, leading teams and delivering positive outcomes for residents. You will be confident operating within a complex environment, working collaboratively with a range of internal and external partners and supporting a culture of continuous improvement.
You will have:
- Excellent communication and leadership skills.
- The ability to manage competing priorities.
- A strong understanding of housing management, safeguarding, resident engagement, risk management and service performance.
This role provides an opportunity to help shape and embed the new Neighbourhood Housing service, supporting the successful implementation of the revised Housing Management structure and helping to deliver positive outcomes for residents and communities across Dacorum.
Applicants must have a driving licence that is valid in the UK.
A satisfactory Enhanced Disclosure and Barring Service (DBS) check will be required for the successful candidate.
The deadline for applications will be midnight on the closing date shown in the advert details.
Interviews Date(s): Week commencing 9 August 2026
Information for applicants on Local Government Reorganisation
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The Council is going through a major change as part of Local Government Reorganisation (LGR) and devolution. This means that the district and borough councils in Hertfordshire will be replaced by a smaller number of new unitary councils.
The aim is to make local government simpler and more efficient, improve services for residents, and bring decision-making closer to the communities we serve.
What This Means For You
If you join Dacorum Borough Council between now and 31 March 2028, you will move to a new organisation on 1 April 2028. Your role will transfer to the new authority, but the way you work and who you report to may change.
While this may be different from what you are used to, it is also a rare and exciting opportunity to join Dacorum at a time of real change.
You will have the chance to help shape the future of local services and be part of building something new.
The new unitary councils will create opportunities for innovation, growth, and better public services. They will offer a more joined-up and forward-looking working environment for employees.
We are committed to supporting our staff and continuing to deliver high-quality services for residents throughout this change. Together, we are building a better future.
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