Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing.

Location: Ealing

Rate: £22.02 - £24.48 per hour PAYE | £28.71 - £31.96 per hour Umbrella

Contract: Temporary

Working Pattern: Fully Onsite

Recruitment Partner: Adecco, on behalf of a Local Authority

The Role

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing.

This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents.

Key Responsibilities

• Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution.
• Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents.
• Conduct estate inspections, home visits, tenancy reviews and resident meetings.
• Support vulnerable residents and make referrals to appropriate support services where required.
• Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches.
• Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams.
• Respond to complaints, enquiries from elected members and MPs, and resident correspondence.
• Support neighbourhood improvement initiatives and resident engagement activities.
• Assist with building safety actions and ensure compliance with landlord responsibilities.