Peabody
Neighbourhood Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Our Vacancy
Neighbourhood Manager – Make a Difference in Your Community
Do you enjoy building relationships, solving problems and helping communities thrive? As a Neighbourhood Manager, you'll be the face of Peabody in your area, delivering excellent housing management services and working closely with residents to create safe, well-managed and welcoming neighbourhoods.
This is a varied and rewarding role where no two days are the same. You'll work with residents, community groups, local authorities and internal teams to improve customer satisfaction and deliver positive outcomes.
What You'll Be Doing
- Deliver a high-quality neighbourhood and tenancy management service across your patch.
- Build strong relationships with residents, stakeholders and partner agencies to support thriving communities.
- Manage tenancy matters, safeguarding concerns, ASB cases and neighbourhood issues.
- Carry out estate inspections, welcome visits and resident engagement activities.
- Viewings and sign up of new tenancies
- Support vulnerable residents and work with specialist teams to coordinate appropriate support.
- Promote resident involvement and help shape local services through community feedback.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You'll Bring
- Experience delivering excellent customer service in housing, community services or a similar environment.
- Strong communication, relationship-building and problem-solving skills.
- Ability to manage a varied workload, prioritise effectively and work independently.
- Experience working with residents, stakeholders and partner organisations.
- Knowledge of housing management or UK Housing Law is desirable.
- A housing qualification such as CIH/CIOH is desirable. Or be prepared to work towards one
- Knowledge or experience of HMO’s would be desirable
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Please read before applying
This is a field-based role, with approximately 60% of your time spent on-site within the community. The areas include Brent, Hackney and Westminster. You will be required to participate in an out-of-hours emergency rota. Flexibility is required to respond to customer and service needs.
Interview Dates: Week Commencing 28th September. 1st Stage via Teams and 2nd Stage in person at our Ealing Office.
Got questions? Reach out to Mike Sugrue, Talent Specialist, at mike.sugrue@peabody.org.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location