Manchester City Council
Neighbourhood Officer Level 2
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Working Hours: 35 Hours Per Week
Contract Type: 1 x Full-Time, Permanent and 1 x Full-Time, Temporary (Until 31st July 2028)
Additional Payments: Casual Car Allowance
Closing Date: 09 August 2026
Closing time: 11.59pm
Interview Method: Face to Face
Legal Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment
Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action
This role is subject to -
2 References - where possible we require 3 years' history.
BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.
We are currently recruiting to a vacancy within our Environmental Crimes Team and are looking for someone who is passionate and committed to our City.
The Environmental Crimes Team sits within the Compliance, Enforcement and Community Safety service, which is part of the Neighbourhoods Directorate. The service brings together enforcement and compliance resource and expertise into one team, alongside community safety and civil contingencies. Our staff support the Our Manchester Strategy with a focus on the Clean & Green agenda, tackling environmental crime and working with other Council departments and partners to help improve our Wards across the city for residents and businesses.
The posts offer an exciting, time-limited opportunity in a varied role, supporting teams within the wider service.
The key duties of the team include -
- The coordination of works in default of legal Notices served by officers across a range of City Council departments, including Neighbourhood Compliance Teams, the Housing Compliance and Enforcement Team and Planning Enforcement. The works can vary from the clearance of waste from private land to addressing disrepair in private-rented properties, and some of the works can be of an urgent nature.
- The detailed progression and management of criminal prosecution cases in respect of a range of environmental offences, including fly-tipping, commercial waste and flyposting.
- Attendance at court where necessary to give evidence in support of debt recovery and prosecution cases.
- Providing enforcement support to teams within the City Council and other agencies, including involvement in specific projects where required.
This is a varied role, and the post holder will have responsibility for the management and progression of a portfolio of enforcement cases, ensuring that the appropriate action is taken and all legislative timescales and requirements are met. The successful candidate will work closely with other Council departments, City Solicitors and external agencies such as defence solicitors, the courts and the Council's appointed contractors.
You must be enthusiastic, self-motivated and be able to demonstrate the ability to interpret and apply complex legislation and information from a variety of sources. The successful candidate will have strong analytical skills and a keen eye for detail. Excellent verbal and written skills are also essential for the role and the post holder will be required to effectively communicate with a wide range of audiences, in both a formal and informal setting. The post holder must be flexible in their approach and be able to manage a high volume and varied caseload and so good time management and organisational skills are therefore essential.
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For an informal discussion, please contact Sam Kinsey, on 07788 435428 or sam.kinsey@manchester.gov.uk.
We would love to hear from you if you have experience of:
Essential requirements for the role:
Communication Skills
- Is able to effectively transfer key and complex information to all levels of staff, adapting the style of communication as necessary and ensuring that this information is understood.
- Ability to negotiate difficult agreements with wide impact; ability to influence or persuade internal or external stakeholders.
Analytical Skills
- Ability to absorb, understand and quickly assimilate complex information and concepts and compare information from a number of different sources.
- Ability to engage with stakeholders to identify information needs and to know how to go about obtaining the relevant information.
Planning & Organising
- Excellent time management skills, creating own work schedules, prioritising, preparing in advance and setting realistic timescales for own self and others. Has the ability to visualise a sequence of actions needed to achieve a specific goal and how to estimate the resources required.
- Demonstrate excellent judgement skills under competing priorities and pressure.
Problem Solving And Decision Making
- Ability to formulate independently a range of options for new or unfamiliar situations and to select the appropriate course of action to produce a logical, practical and acceptable solution. An ability to make independent decisions of a relatively uniform nature.
Creative Skills
- Ability to find creative solutions where there are no existing parameters or procedural framework
ICT
- Skills to use appropriate tools and techniques to provide moderately complex web interfaces to new or existing applications.
The experience below would be beneficial but is not essential:
- Experience in undertaking investigations of a legal nature and conducting interviews under the Police and Criminal Evidence Act 1984 is desirable
We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits We Offer
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks during our annual leave purchase period.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
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Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
Requirements
We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care.
- If you consider yourself to be disabled or if you have a long-term condition
- Have you completed the GM Elevate (Leadership Development) Programme or any MCC positive action programmes?
When You Join Us
We’re a Disability Confident Employer, Offering
- A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
- A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email jobs@manchester.gov.uk.
What We Will Need From You If You're Successful
In accordance with Home Office guidance, successful candidates must
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