Clarion Housing Group
Neighbourhood Response Officer x 2
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Salary: £35,809 to £41,593 per annum
Hours: 36 hours per week
Location: Hybrid working arrangement
Contract Type: Permanent
We’re looking for two confident, customer-focused Neighbourhood Response Officer to join our team, covering Oxfordshire, Milton Keynes and the surrounding areas.
You will be responsible for supporting Clarion to embed its vision to provide safe, secure and attractive neighbourhoods with vibrant, diverse and stable communities where people want to live.
What you’ll be doing
- Working collaboratively with other teams, external agencies and residents to make Clarion Neighbourhoods clean and safe
- Deliver regular estate inspections, identifying and reporting issues and making improvements
- Design and deliver neighbourhood projects and activities with individuals, communities and stakeholders to make a real difference
- Supporting residents to manage their tenancies including; sign ups, welfare checks, investigations of ASB and breaches of tenancy
- Working closely with safeguarding teams, social services, mental health teams and the police to support residents health and wellbeing and that of the wider neighbourhood
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What you’ll need
- A confident and resilient individual with a positive mindset
- Sound experience in customer service
- Ability to develop effective working relationships across Clarion and external agencies, within and across the team
- Confident working alone
- Experience of working to policies, procedures, plans and targets and can exercise good judgement whilst being proactive and creative in finding solutions
- Experience with IT systems and processes and be able to grow knowledge and experience of using new ones
- Extensive travel across the region is required from time to time to cover others and a vehicle to do this will be essential
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What you’ll get in return
If this sounds like an opportunity for you then please review the full role profile before applying here or please visit our website.
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
Closing Date: Monday 28th September 2026 at midnight.
Applicants must be able to travel across the region as required.
At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
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