Capital One
Payment Network Compliance - Senior Manager
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Network Compliance Senior Manager
Location: London, United Kingdom Company: The Ark (95988), Capital One
About This Role
The Network Compliance Senior Manager will play a critical role in capitalising on risk management within the second line of defence for Capital One’s network and merchant businesses.
This role will implement the framework for the network compliance program, offering expert guidance for regulatory risk challenges that impact global business operations. As a subject matter expert, you'll ensure the network compliance function supports broader enterprise risk management framework, ensuring alignment, efficiency, and effectiveness.
Our Senior Managers in Network Compliance are dynamic Risk Management professionals, equipped with exceptional organizational, leadership, and communication skills. You’ll have the opportunity to grow your influence, engage directly with executives, and develop innovative solutions to identify, assess, and mitigate potential financial and operational risks.
What You’ll Do
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Expert Compliance Advice:
- Utilise deep subject matter expertise to provide challenging compliance advice on risks affecting networks and merchant businesses through coal commitments to formal and informal engagements.
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Regulatory Process Mastery:
- Develop an expert-level understanding of network and merchant business processes.
- Deep-divine into business operations to determine applicability across legal regimes, leveraging Capital One’s global legal inventory.
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Risk Analysis & Forecasting:
- Proactively identify trends from business data and recognise emerging payments compliance risks.
- Stay ahead of regulatory shifts with nuanced knowledge of evolving compliance landscapes.
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Industry & Regulatory Acumen:
- Maintain advanced expertise on payments industry trends, legal standards, rules, and regulations applicable to Capital One.
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Cross-Functional Collaboration:
- Partner with first-line and second-line functions to refine capitalisation of the risk management framework for network and merchant services operations.
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Influencing Stakeholders:
- Educate and guide risk management teams and senior leadership on specialised considerations and nuances in compliance processes.
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New Product & Expansion Integration:
- Ensure compliance requirements are effectively applied across business expansions and new product launches.
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Stakeholder Engagement & Risk Integration:
- Nurture strong partnerships with Business Risk, Legal, and Audit teams to drive seamless integration and align with network compliance strategies.
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What We’re Looking For
Essential Criteria
- Leadership & Drive:
- Strong organizational skills, goal-orientation, preparedness to achieve short- and long-term objectives in a rapidly evolving environment.
- Regulatory & Risk Management Experience:
- A track record in a highly regulated financial or payments industry, thriving within entrepreneurial and fast-paced environments.
- Interpersonal & Collaborative Strengths:
- Ability to influence teams, offer solution-oriented insight, and champion a collaborative culture, while building and activating high-performing teams.
- Communication & Influence:
- Articulate and charismatic skills, adept at writing or speaking persuasively. Emphasis on strategic influence, negotiation, and secure agreement-building through logic, interpersonal leverage.
- Flexible & Relationship-Driven:
- Comfort mentoring individual projects while proactively escalating when necessary to engage senior leadership.
Diversity & Cultural Fit
- Professionally aligned with Three Lines of Defence framework and a nuanced understanding of regulatory compliance requirements.
Qualifications
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Education:
- Bachelor’s Degree or relevant equivalent experience.
- An advanced degree (e.g., Master’s, Doctorate) is highly desirable.
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Specialised Skills & Experience:
- Extensive compliance skills or-related knowledge and experience in legal/risk management fields or regulatory roles in consumer financial services or payments industry.
What’s in it for you?
Professional Growth
- Dynamic career pathways and focused employee development in Capital One University, including access to external training providers.
Core Benefits
- A performance-oriented bonus scheme.
- Extended holiday entitlements.
- Generous bonus and pension benefits.
- Health Insurance (private options included).
- Flexible benefits, including:
- Season ticket loans
- Cycle to work schemes
- Enhanced parental leave policies
Work Environment & Facilities
- Open, inspirational office spaces in Nottingham or London, blending hybrid flexibility with active work modes.
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Nottingham:
- On-site gym (fully serviced)
- Subsidised restaurant
- Mindfulness/music rooms
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London:
- Rooftop running track
- Workshop Coffee Café
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Diverse Rewards
- Tailored career development, with opportunities to leverage expertise at Capital One’s capital investment in human capital.
About Our Values and Commitment
Graduate Rewards & Inclusivity
Capital One prides itself on creating opportunities for all talent, celebrating diverse backgrounds and networks. We encourage applications from traditionally under-represented groups within the sector, such as:
- Women
- LGBTQ+ community
- Ethnomelonized candidates
In-Person & Hybrid Adaptability
- Permenant role to be based in either London or Nottingham, with a hybrid working model accommodating flexibility.
- Generally while encouraging office presence on Tuesdays, Wednesdays, and Thursdays, collaboratively shaped aligning with yours/your team’s preferences.
Supporting Materials & Contact
For reasonable workplace adjustments, please contact ukrecruitment@capitalone.com.
Our recruitment process prioritises fairness, accessibility, and inclusion. Partnering with organizations like Rate At Work Chherers and Stonewall, we are dedicated to attracting top talent irrespective of the path you’ve taken. For questions pertaining to our talent recruitment process, direct inquiries to Careers@capitalone.com.
Diversity & Support Networks at Capital One
- REACH: Race equality and culture initiative, advocating representation, retention, and engagement for minority ethnic groups and allies.
- OutFront: LGBTQ+ support group for all colleagues.
- Mind Your Mind: Mental wellbeing, development, and peer support.
- Women in Tech: Empowering inclusivity in technology roles.
- EmpowHER: Mentoring female professionals to unlock career success as future industry leaders.
Careers Explained
Fairness in recruitment is a cornerstone of Capital One’s mission. ** Apply with the confidence that each person’s unique experience matters**. Quality is prioritised over quantity; we are committed to shaping diverse, impactful teams.
Company Declaration
Capital One does not endorse external parties’ products, services, or support tools. References to “Capital One Financial Group,” mentioned here, include separate entities within (e.g., flags for Canada, United Kingdom, Philippines). In essence, this role exemplifies our joint approach to risk, compliance, and industry-leading human capital investment. Join us to help establish and champion our future through responsible governance and innovation.
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