easyJet
Network Control Talent Pool
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Network Control Talent Pool
As Network Control is a specialist operational area, opportunities arise throughout the year as our operation evolves and colleagues progress into new roles. To help us identify future talent quickly, we're building a network of interested candidates who would like to be considered for upcoming vacancies.
Intro
We are easyJet, a FTSE listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you're reading this, you have probably already been an easyJet customer, and you'll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We're on a mission to make low-cost travel easy, and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours, we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
We're building a talent pool for future opportunities within our Network Control teams. If you're looking for an exciting role at the heart of the operation and want to be considered for upcoming vacancies, we'd love to hear from you.
Read on if you
- Have experience in an operational, customer service, logistics, aviation, planning, scheduling, transport, emergency response, contact centre, or similarly fast-paced environment.
- Enjoy solving problems and making decisions in real time.
- Thrive in environments where priorities can change quickly.
- Have strong communication skills and enjoy working with a variety of stakeholders.
- Are passionate about delivering the best possible customer experience.
- Can work a rotating shift pattern covering days, nights, weekends, and public holidays from our Luton easyJet holidays head office.
The Team
Network Control is a highly dedicated and experienced team within easyJet's Integrated Control Centre. The team plays a vital role in ensuring safety, compliance, and operational performance while delivering the highest standards of service for our customers and crew.
Working closely with Flight Operations, Ground Operations, Cabin Services, Operations Planning, Safety and Security, and Maintenance Control, Network Control helps keep our operation running safely and efficiently.
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Network Control is made up of several specialist functions, including Operations, Crewing, Customer Disruption, and Flight Planning, all of which work together to keep the operation running safely and efficiently. For the purposes of this talent pool, we are currently looking to build talent pipelines for the following teams:
The function consists of three specialist teams:
- Crewing, ensuring all flights are crewed in compliance with all country-specific union agreements, and producing legally compliant rosters in line with EASA, FOCA, DGAC, and easyJet regulations.
- Customer Disruption, responsible for coordinating customer welfare and communications during disruption, as well as supporting ground crew with any customer-related issues around the network.
- Operations, responsible for on-time performance, runway slot management, tail assignment, flight watch, and monitoring factors such as weather and volcanic activity to keep the flying programme moving.
The Role
This is an expression of interest rather than an active vacancy. By applying, you'll be considered for future opportunities across our Network Control teams.
Responsibilities will vary depending on the team and vacancy, but may include:
- Supporting the safe and efficient operation of the airline.
- Monitoring operational performance and responding to changing conditions.
- Managing operational disruption and implementing recovery solutions.
- Supporting crew allocation and operational compliance.
- Coordinating customer welfare and communications during disrupted operations.
- Working collaboratively with multiple stakeholders across the business.
- Monitoring external factors which could impact the flying programme.
- Taking proactive action to minimise operational impact and maintain service levels.
- Ensuring legal, regulatory, and company compliance requirements are met.
What We're Looking For
- Experience working in a fast-paced environment where decisions need to be made quickly and accurately.
- Strong organisational skills and attention to detail.
- Excellent communication and stakeholder management skills.
- The ability to remain calm, resilient, and focused under pressure.
- Confidence managing changing priorities and operational challenges.
- A collaborative approach and ability to build effective working relationships.
- A commitment to safety, compliance, and operational excellence.
- Flexibility to work a 24/7 shift pattern.
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You'll also be committed to:
- Carrying out your work in compliance with easyJet policies, processes, and procedures.
- Reporting any actual or potential situations that could pose a risk to our customers, people, operation, assets, or reputation.
- Supporting investigations that seek to improve safety, security, and compliance performance.
- Acting and behaving in a safe and responsible manner at all times.
What You'll Get in Return
- Up to 20% maximum bonus.
- 5% pension contributions.
- Medical Cash Plan.
- Excellent staff travel benefits.
- 25 days of annual leave plus bank holidays.
- Annual credit towards an easyJet holiday.
- Various flexible benefits and extras.
Practicalities
- This is an expression of interest for future opportunities and not an active vacancy.
- All roles will be based at our Luton easyJet holidays head office, with some crewing roles based at London Gatwick.
- Roles operate on a 24/7 shift pattern averaging 14 shifts over a 28-day period.
- Typical shift times are 06:30 to 18:30 and 18:30 to 06:30.
- Applications will be reviewed by the Talent Acquisition Team. Candidates whose skills and experience align with future Network Control opportunities will be added to our talent pool and will receive an email confirming this.
- Please note that joining the talent pool does not guarantee an interview, assessment invitation, or offer of employment.
- As vacancies arise, profiles within the talent pool will be reviewed by the relevant Hiring Manager.
- If selected to progress, you'll be invited to complete an online assessment.
- Candidates who successfully meet the required benchmark will then be invited to attend an Assessment Day.
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
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