Opticore IT Network Engineer Opportunity

Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more.

Opticore IT are currently searching for a Network Engineer who is operating at CCNA level with strong general routing and switching knowledge. You'll join our excelling team, in a position based in White City, with travel to other London sites, this opportunity will be predominantly on-site.

You will act as the trusted on-site point of contact for users, local teams and the central networks function, handling the full incident spectrum from single-user issues to major outages, resolving service requests within change governance, and delivering small in-region projects.

What You'll Be Doing

• Provide network incident support across the full severity spectrum, from single-user connectivity issues to major and global outages, diagnosing, troubleshooting and resolving connectivity problems.
• Coordinate incident response across teams when multiple users or critical services are affected, keeping stakeholders informed and driving issues through to resolution.
• Resolve service requests to give users the appropriate level of network access for their role, balancing responsiveness with governance.
• Follow company change procedures rigorously when making access or configuration changes, ensuring every change is properly reviewed, approved and documented.
• Deliver small in-region projects such as stack expansions and capacity upgrades.
• Perform physical infrastructure work including cabling, tracing and moving equipment.
• Serve as the on-the-ground interface between northern site teams and the central networks function, offering face-to-face support and building strong working relationships.
• Cover both Leeds and Manchester primary sites (minimum one day per week per site) plus additional regional locations including Preston and other locations.
• Apply automation within day-to-day work by consuming existing tooling, rather than authoring automation code or pipelines.
• Engage with the Juniper Mist, Palo Alto and Zscaler estate where relevant to in-region work.