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Customer Site-Based Network Engineer (Contract)
Approx. 3 Days per Week | London (Field-Based) | 3-Month Rolling Contract
We're looking for an experienced Network Engineer to support the deployment and maintenance of enterprise Wi-Fi infrastructure across a portfolio of prestigious customer sites throughout London.
This is an excellent opportunity for someone who enjoys hands-on engineering, working independently and delivering exceptional customer service. You'll primarily be based on customer sites, carrying out Wi-Fi installations, surveys and infrastructure work, while working closely with the remote support team.
The contract is expected to require approximately three days per week, with work scheduled flexibly depending on project requirements.
The Role
As a Customer Site-Based Network Engineer, you will be responsible for:
- Installing and commissioning enterprise Wi-Fi access points
- Conducting Wi-Fi surveys using supplied survey equipment and software
- Installing and supporting structured cabling infrastructure
- Configuring and troubleshooting Aruba wireless solutions
- Diagnosing network issues and working alongside the help desk to resolve technical faults
- Providing a professional on-site service while working independently across customer locations
- Maintaining high standards of documentation and customer communication throughout each project
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What We're Looking For
We're interested in engineers with experience in:
- Enterprise Wi-Fi deployments
- Aruba wireless technologies, including Aruba Central
- Wireless access points, controllers and network switching
- Structured cabling installation
- Basic network fault finding and troubleshooting
- Wi-Fi surveying and wireless optimisation
- Delivering excellent customer service in client-facing environments
You'll also be:
- A confident communicator with a professional manner
- Comfortable working independently with minimal supervision
- Organised, reliable and able to manage your own workload
- Happy travelling between customer sites across London
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Working Pattern
- Approximately 3 days per week
- Working days will vary depending on project schedules (typically no BAU work on Fridays)
- Primarily based across approximately 12 customer sites throughout London
- Occasional opportunities to work at sites in Manchester or the Cotswolds (not a requirement)
- Some evening, overnight or weekend work may be required to minimise customer disruption
Additional Information
- 3-month rolling contract
- Expected duration of 6-9 months, with a strong possibility of extension
- 25% uplift for approved out-of-hours work (Monday-Friday 8:00pm-7:00am and from 8:00pm Friday until 7:00am Monday)
- Work is carried out within private members' clubs and other high-profile customer environments
- Successful applicants will be required to sign a Non-Disclosure Agreement (NDA) due to the nature of the sites
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