Getronics
Network Engineer
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Getronics
Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential.
We have an exciting opportunity for a Network Engineer to join our team in the UK!
What we can give you:
- 37.5-hour working week with flexible working options, giving you that much needed work/life balance
- 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
- Hybrid working in Dunton (3 to 4 days) and Dagenham (1 day)
- Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
- Employee Referral Scheme
- Flexible benefits package that aims to offer something for everyone
- GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
- 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
- To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
- Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
- Private medical cover from 12 months
- Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme
Role Purpose:
The role is to proactively and reactively manage the network devices to support our customer and act on alarms from our customers monitoring systems. Troubleshoot & analyse incidents and changes, make suggestions to fix and implement the solution. Work as a full member of our customers team of 3 Engineers within the tools team within Ford. We are looking for an experienced Professional who is autonomous, experienced, self-driven security fanatics. You should possess excellent communication and team working skills and have confidence working on your own initiative. You will be required to work during European business hours from Monday to Friday however depending on the situation you might need to stretch as well on certain occasions and participate in on-call rota.
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What to expect:
- Manages the ongoing management of Cisco environment, including LAN, WAN, and Wireless Environments. Coordinates with networking vendors to ensure appropriate platform integration and performance.
- Makes recommendations to Senior management on new technologies and products for enhancement of the network.
- Tests, debugs and analyzes performance, and documents infrastructure components during and post Changes.
- Monitors and analyzes network, and provides results on a adhoc basis. Takes corrective action to improve network monitoring if required.
- Responds to emergency situations and can perform effective troubleshooting during production outages for a on-call basis.
- Assist in guiding, training, instructing and assisting others at peer or lower levels on technical issues and products to L1/L2 teams.
- Analyse capacity management reports & propose improvements
- Prepare and execute Change requests
- Have knowledge of how to configure new devices
- Interact with multiple teams (Helpdesk, Customer, Service delivery Mgr)
- Make technical advisory / designs for customer network migrations
- Make technical advisory to improve customer security environment.
- Communicate & raise incidents to 3rd party (vendors)
- Create and update documentation sets
- Propose improvement plans (technical & human activity)
- Team presentations on your activities
- Propose improvements for our network management tools / Configuration.
- Understand vendor product / solution evolutions
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What we expect from you:
- Minimum 5 years’ experience in Networking Field with Cisco vendor products
- Hands-on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management
- Hands-on NMS experience with tools like Netcool, SevOne or similar.
- Strong working experience both deploying and managing large and complex majorly Cisco (Routing & SDWAN / Catalyst & Nexus Switching / Aironet Wireless / ASA/Firepower Firewall, PRIME, ISE) LAN, WAN, Wireless Environments.
- Knowledge with supporting OSPF, BGP, VRRP and other routing protocols.
- Knowledge with Wireshark or other protocol analyzers. Packet capturing
- Configuring network & security devices with end to end security in mind.
- Troubleshoot using traffic analysers, capacity management tools.
- Participating in Team & Customer meetings.
Desirable:
- Knowledge and skills on handling Wireless/Firewall/SDWAN, Cisco ACI as well as IT Enterprise Products.
- Experience in Python scripting and Github CI/CD pipeline
Qualification/Certification requirements
- Masters or graduate
- Technical certifications (at least one CCNP or CCIE badge is required)
- Cisco CCIE Routing & Switching
- Cisco CCIE Wireless
- Cisco CCNP R&S / Sec / Wireless
- Awareness ITIL® V3 framework
If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, curious to learn and grow professionally and personally.
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Jessica, London
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