IMT Resourcing Solutions
Network Infrastructure Engineer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Infrastructure Support Engineer
£40,000 – £45,000 | Hybrid – 1 day per week in Gloucester | Client site travel
We’re recruiting for an Infrastructure Support Engineer to join a growing IT services business, supporting customers across a broad range of infrastructure, networking, and security technologies.
This is a good opportunity for an experienced 2nd/3rd Line Engineer who wants more than a traditional support role. Alongside resolving escalated technical issues, you’ll get involved in infrastructure projects, customer site visits, technical assessments, and helping clients improve their wider IT environments.
You’ll primarily work from home, with one day per week in the Gloucester office and travel to customer sites when required for projects and technical work.
What you’ll be doing
- Providing 2nd/3rd line infrastructure support across a varied customer base
- Troubleshooting networking, firewall, server, and Microsoft 365 issues
- Supporting and configuring Fortinet firewall environments
- Working across Microsoft 365, Intune, and Entra ID
- Troubleshooting DNS, DHCP, routing, subnetting, and wider network issues
- Delivering onsite and remote infrastructure projects
- Acting as an escalation point for more complex technical issues
- Completing technical assessments of customer infrastructure
- Supporting server, storage, backup, and security technologies
- Working directly with customers to recommend improvements and help shape technical roadmaps
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we’re looking for
You’ll ideally have experience working within an MSP or similarly customer-focused IT environment at 2nd/3rd line level.
Strong experience across several of the following would be particularly relevant:
- Networking – DNS, DHCP, TCP/IP, subnetting, and routing
- Fortinet firewalls
- Microsoft 365
- Microsoft Intune
- Entra ID / Azure AD
- Windows Server
- VMware / Hyper-V
- Backup technologies such as Veeam or Acronis
- Endpoint and security technologies such as SentinelOne, Sophos, or FortiClient
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience supporting schools or education customers would be useful, but isn’t essential.
You’ll need to be comfortable dealing directly with customers and travelling to client sites when projects require it. A full UK driving licence and access to a vehicle are required.
Package
- Salary: Up to £45,000
- Location: Hybrid – 1 day per week in Gloucester, otherwise home-based
- Travel: Customer site visits for projects and technical work
- Benefits: Performance-related bonus, pension, home-working budget, EV salary sacrifice scheme, company sick pay, and 22 days' holiday plus bank holidays and your birthday off.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills