North London NHS Foundation Trust
Network Navigator

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We are seeking committed and diligent staff to work as Network Navigators in our Acute Mental Health Wards in Chase Farm Hospital and Dennis Scott Unit (Edgeware Community Hospital) as part of the wider Discharge Hub team. We will discuss preferred location with successful candidates but cannot guarantee choice of placement. The roles are full time and in person with face to face working as a minimum expectation. These roles to work alongside our Patient Flow service and will be part of a wider system of supporting and managing our patient access and flow within the North London NHS Foundation Trust.
Directly reporting to the Discharge Coordinator - you will be assigned to an acute ward and will spend each day operating within the ward, ensuring our 72 hour formulation meetings are in place. Key to this is linking in with the patient networks and ensuring all actions are completed in order to facilitate the safe discharge of the in-patient population working alongside the ward multi-disciplinary teams. Part of the role also includes patient escorts to discharge related appointments or assessments. Candidate will need to have good IT skills and need to be able to confidently use Electronic Patient Record (EPR), spreadsheets, email and Teams communication and prepare referrals to various internal and external services.
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Responsibilities:
- Ensure that each patient’s network of care is involved early in admission to inform care planning and timely discharge.
- Organise this system around the patient to join key meetings during the admission.
- Work closely with Discharge Coordinators and their designated ward(s) to identify individual patient’s strengths and barriers to discharge at the earliest opportunity following admission.
- Work with the clinical teams involved to ensure timely resolution of barriers to ensure patients are discharged when they are clinically ready.
- Facilitate the contribution of carers.
The quality of interaction with patients and those involved in their care will be characterised by an approach that is therapeutic, strengths based, and recovery orientated.
The network will include as wide a range of relevant individuals and services as required to support the patient’s recovery. This will include carers, community mental health and substance misuse teams, voluntary sector organisations, criminal justice system staff and housing providers where relevant.


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North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all.
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
For further details / informal visits contact:
Name: Christina Frew
Job title: Service Manager
Email address: christina.frew1@nhs.net
Telephone number: 07929742802
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