Dynamic Search Solutions
Network Support Engineer
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Job Title: Network Support Engineer
Location: Cheshire (Hybrid 2/3 days office)
Salary: £40,000 - £50,000 (Bonus, Pension, Health)
The Company
A leading technology business, specializing in delivering innovative IT services. Renowned for their technical excellence and customer-first approach, they support clients across diverse sectors with secure, scalable, and high-performance network solutions.
Committed to employee growth and development, the company offers structured training programs, sponsorship for industry-recognized certifications, and access to the latest technologies. As part of a collaborative and supportive team, you’ll have the opportunity to work on cutting-edge projects while advancing your technical expertise and career.
Key Responsibilities
- Network Support & Maintenance: Provide day-to-day support for enterprise network environments, ensuring optimal performance and security. Configure, troubleshoot, and maintain Cisco Routing & Switching, LAN, WLAN, and firewall technologies.
- Incident Management: Act as the first point of escalation for network issues, diagnosing and resolving complex incidents efficiently to meet SLAs.
- Supporting the latest Software Defined Networking technologies from key vendors
- Network Projects: Opportunity to assist with Network Consultants and Architects on occasional project work
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Skills & Experience Required
To thrive as a Network Support Engineer, you’ll need:
- Working to a CCNP level, with hands-on experience in Cisco Routing & Switching environments.
- Strong knowledge of LAN, WLAN, and firewall technologies (including configuration and troubleshooting).
- Familiarity with network security principles and firewall management.
- Experience with enterprise-level networks and protocols such as OSPF, EIGRP, and BGP.
- Strong troubleshooting skills and a proactive approach to problem-solving.
- Excellent communication skills, capable of engaging both technical and non-technical staff.
- A desire for continuous learning and staying up to date with networking technologies.
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Company Benefits
- Hybrid working options to suit your lifestyle.
- Structured and funded training programs and support for professional certifications such as CCIE, CCNP, JNCIE etc.
- Clear progression pathways to advanced technical roles.
- Exposure to the latest AI and Networking technologies.
- A collaborative and inclusive work environment that fosters innovation.
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