New Era Energy
New Business Account Manager
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Job Name: New Business Account Manager
Location: Harlow, Essex – Head Office (5 days in the Office)
Job Purpose
To generate new business through high-volume outbound calling, with a strong focus on cold calling, prospecting, and converting opportunities into new customers. The role is target-driven and requires a proactive, confident approach to identifying prospects, responding quickly to opportunities, overcoming objections, and closing new business. Success will be measured through sales activity, conversion, and achievement of individual new business targets.
Key Responsibilities
- Make high-volume outbound calls to prospective customers, including cold calling from provided data, lead lists, and identified opportunities.
- Proactively identify and engage new business prospects, generating interest in New Era's products and services.
- Respond quickly to new leads and sales opportunities, qualifying customer requirements, and progressing opportunities through to sale.
- Deliver confident and persuasive telesales conversations, clearly communicating the value of our products and services.
- Handle objections effectively and use appropriate questioning and closing techniques to convert prospects into new customers.
- Achieve and exceed agreed call activity, conversion, revenue, and new business targets.
- Follow up prospective customers consistently to maximize conversion and minimize lost opportunities.
- Maintain accurate and up-to-date records of calls, leads, customer interactions, and sales activity within company systems.
- Develop strong product and market knowledge to support effective sales conversations.
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Person Specification
- Previous experience in telesales, outbound sales, new business development, or a similar target-driven sales role.
- A confident and persuasive telephone manner, with the ability to engage prospective customers quickly.
- Demonstrable experience of cold calling, objection handling, and converting prospects into sales.
- Strong commercial drive with a clear focus on winning new business and achieving targets.
- Resilient, self-motivated, and comfortable working in a high-volume, fast-paced sales environment.
- Strong communication and questioning skills with the ability to identify customer needs.
- Organized and disciplined in managing leads, follow-ups, and sales activity.
- Willingness to develop strong product knowledge and continuously improve sales techniques.
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Career Progression Opportunities
Once established and consistently performing in the role, there may be opportunities to progress into an Sales Account Manager position.
In return we offer
- Competitive commission structure
- Private health insurance after 1 year's employment
- Death in service benefit after 1 year's employment
- Employee Assistant programme
- 20 days holiday + 8 Bank holidays, 1 extra day of holiday for every full year of service up to 25 days
- Monthly Birthday Buffets
- Long service award policy
- A net contributions pension scheme (Employer 4% / Employee 5%)
- Recommend a friend policy
- Departmental incentives
Disclaimer
New Era Fuels do not work with recruitment agencies. If you are a candidate interested in this position, please apply for this role directly on the job board or contact the HR department via our 'working for us' page on the New Era Fuels website.
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