New Business Administrator

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Role Description

The purpose of the New Business Administrator is to ensure the best possible customer experience for Allica’s Asset Finance product from the Bank’s panel of brokers. Working closely with our Business Development Managers and Commercial Finance Brokers, our Sales Support, and Underwriting teams you will be responsible for a portfolio of AF cases, managing all relevant activity to progress the case efficiently and effectively through from proposal to document handover.

Principal Accountabilities

• Submitting Asset Finance applications, in line with Allica’s credit policies, ensuring sufficient information is provided to the Underwriters to enable them to make sound lending decisions.
• Deliver pre and post-sanction administration to ensure timely release of communications, acceptance conditions and document processing to support the bank’s ethos of fast, high quality service.
• Manage your workload and working day to ensure adherence to the team’s service level agreements and quality expectations, driving efficiency through right first time.
• Maintain good working relationships with all panel brokers to ensure smooth and timely exchange of correspondence and communication.
• Build and maintain relationships with core internal stakeholders also; Underwriting and Business Development Managers being key.
• Maintain true and accurate records for each case including clear sanction audit trail.
• Ensure compliance with Bank’s policies, procedures and guidelines together with all appropriate regulatory and statutory requirements, implementing actions to protect the Bank’s business at all times.
• Adhere to the Bank’s brand and culture values, ensuring that all accountabilities are undertaken in accordance with the Banks policies and procedures, and good client outcomes form the basis of decisions made.
• Communicate relevant information to team members, senior management and other interested parties ensuring essential features of the situation are understood, enabling informed decisions to be taken where appropriate.
• Communicate with Introducers and Business Development Managers to gather any necessary documentation required to assess loan applications.
• Maintain clear and accurate internal records for MI and monitoring.
• Maintain and update customer records, including data entry into Ascent, the Core Banking system.
• Assist Operations team and other departments as and when directed.