Regenta
New Homes Sales Consultant
London
Posted about 23 hours ago
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New Homes Sales Consultant
Regenta are looking for a New Homes Sales Consultant to join us in our growing team in Cambridge.
Responsibilities
- Drive viewing appointments on a weekly basis
- Enthusiastic with a hunger to achieve as many sales as possible and represent the company to its high standards
- Communicate effectively with colleagues
- Ensure the sales database is up to date with contact and notes
- Discussing affordability and eligibility requirements with interested parties
- Effective in closing sales quickly
- Must be presentable at all times in line with our dress code
- Assist with the progression of secured reservations to exchange and completion
- To manage the threat of cancellations and minimise the cancellation rates
- Deliver the highest quality in customer service
- Be a team player
- Monthly competitor research to be completed
- Able to operate our CRM database system effectively - training provided
- To manage and resolve any customer complaints
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Person Specification
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- Self-driven, results-oriented with a positive outlook
- Has a clear focus on delivering a high quality service
- Flexible
- Comfortable in dealing with a wide variety of buyer profiles
- Reliable and determined
- A good team player
- Empathic
- Keen to deliver exceptional customer service
- Well-presented
- Will be required to drive to the development and neighbouring sites
- Experience selling Private Sale / Shared Ownership homes
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Skills
Sales Closing
Customer Service
CRM Database Management
Real Estate Sales
Lead Conversion
Market Research
Affordability Assessment
Reservation Progression
Complaint Resolution
Communication Skills
Location