Jack & Jill
New Patient Sales Manager (£40,000 + OTE) at Harley Street Fertility Clinic
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Job Title
New Patient Sales Manager
Salary
£40,000 + OTE
Company Description
Harley Street Fertility Clinic is a leading, HFEA-licensed private fertility clinic on Harley Street, known for delivering exceptional, personalised care since 2014.
Job Description
You will design, own, and continuously optimise the enquiry-to-consultation sales operation at Harley Street Fertility Clinic. This is a strategic build-and-own role where you will define the sales pipeline, create call frameworks, and run conversion diagnostics. Your work will directly influence the clinic’s growth and ensure every prospective patient receives clarity and support.
Location
London, UK
Why this role is remarkable
- Shape the entire commercial architecture of a leading clinic, transitioning from manual handling to a sophisticated, data-driven sales function.
- Join a prestigious, HFEA-licensed institution established in 2014 with a stellar reputation for compassionate, high-trust patient care on Harley Street.
- Directly impact the clinic’s growth strategy with high autonomy, enjoying a supportive environment and a clear path for professional development.
What You Will Do
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- Design, document, and refine the full enquiry-to-consultation sales pipeline, including structured call frameworks, scripts, and performance standards.
- Build and manage performance dashboards to run conversion diagnostics, cohort analysis, and actionable revenue forecasting to drive operational change.
- Collaborate with clinical and marketing teams to align campaign attribution with funnel performance while ensuring patients receive expert treatment guidance.
The ideal candidate
- Minimum 3 years’ experience owning and scaling a high-performance sales or patient acquisition function with a focus on sales design.
- Proven track record of building analytics dashboards, interpreting complex funnel data, and exceeding revenue targets through structured intervention.
- Exceptional communication and negotiation skills, preferably within healthcare, private medical, or high-value consumer sales environments where sensitivity is paramount.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role.
If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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