Rendall & Rittner
Night Concierge
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NIGHT CONCIERGE
Rendall & Rittner
£25,500 - £28,000
Leftbank Apartments, Manchester
4 days on, 4 days off 1900 - 0700
DEVELOPMENT DETAILS
Be part of a landmark residential community of 391 contemporary apartments in Spinningfields, one of Manchester’s most prestigious quarters. You’ll be the friendly night-time presence in a vibrant riverside setting with stylish communal spaces and a professional concierge service. Deansgate is moments away and the wider city is within easy reach via Manchester Victoria and Piccadilly, bringing a steady flow of residents, visitors and late-evening activity to support.
ROLE EXPECTATIONS
You will be the go-to person overnight, ensuring residents feel safe, welcomed and well-informed. You’ll manage the front desk, monitor building systems, handle parcels and access, and respond swiftly to incidents, contractor activity and late-night queries.
What Success Looks Like
- Residents consistently feel safe, supported and recognised by name during night hours.
- The lobby is calm, professional and immaculately presented throughout the shift.
- Incidents are handled confidently, documented clearly and escalated appropriately.
- Handover notes are thorough so the day team is fully briefed every morning.
- Parcels, keys and access control are accurate, auditable and secure.
- Compliance checks are completed on time with issues identified and actioned.
How You'll Spend Most Of Your Time
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- Welcoming residents and visitors, managing enquiries and providing local knowledge.
- Monitoring CCTV, alarms and building systems, conducting regular patrols.
- Managing keys, access cards and overnight contractor attendance.
- Receiving, logging and safely storing parcels and deliveries.
- Completing incident reports, compliance checklists and clear handovers.
- Keeping the reception and common areas tidy and presentable.
Who This Role Is For
- You bring a calm, reassuring presence and enjoy helping people at all hours.
- You’re organised, detail-focused and comfortable following set procedures.
- You communicate clearly, remaining professional under pressure.
- You take pride in presentation and create a welcoming, premium front-of-house.
- You’re proactive, spotting issues early and resolving them before they escalate.
Experience That Helps
- Concierge, security, customer service or hospitality experience in a busy setting.
- Working knowledge of CCTV, access control or incident reporting systems.
- Previous night shift or lone-working experience with strong situational awareness.
- Experience managing contractors, deliveries and building fabric checks.
- Familiarity with residential developments or high-end service environments.
What We Offer
- 16 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
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About Rendall & Rittner
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
How We Hire
- Initial conversation with our talent team
- Interview focused on customer service excellence, incident response, building safety awareness and handling the realities of night-shift front-of-house
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
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