Salix Homes
Night Facilities officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the role
We are looking to recruit ambitious, driven, customer focus people to join our award-winning social housing organisation in our vision to ‘helping our communities, live, grow and thrive together’. Providing a customer focused service, you will help to prevent and address nuisance behaviour, patrol and control access to all our high-rise blocks, and deal with answering our emergency phone line.
What we offer as a company
- Annual Salary of up to £35,647– (Includes salary + 33.3% shift allowance)
- Up to 34 days annual leave – increases with years services + bank holidays
- Flexible Working and Family friendly policies
- Generous defined contribution Pension Scheme
- Life Assurance worth 3 x annual salary
- Health Cash Plan which also provides a range of discounts including discounted gym membership
- An inclusive and positive colleague culture - Investors in People Gold accredited organisation.
- Advocate of the Greater Manchester Employment Charter
The role - What I’ll be doing
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The main purpose of the role is to work as part of a team delivering a professional, high quality night-time customer service, the role will include;
- Concierge
- CCTV monitoring
- Mobile security patrols
- Equipment checks
- Attending Anti-social behaviour reports within our high-rise tower blocks
- Fire alarm response
- Lone working
- Emergency caretaking and cleaning service of our high-rise tower blocks
- Phone handling for our OOH telephone line
- Raising OOH emergency repairs and allocating to OOH operatives
You will be working a 4 on 4 off night shift pattern starting at 9pm till 8am Monday to Friday and 8pm till 8am on weekends and all bank holidays as part of a team delivering a front-line service to meet customer demand at first point of contact.
What we’re looking for
- Someone who is comfortable working night shifts
- Passionate about customer service
- Experience in customer facing roles
- Comfortable working both indoors and outdoors in varying weather conditions and working to ensure your work is completed to a high standard and thrive on a varied workload
- Full valid driving licence
- SIA CCTV licence - we would consider applicants who don’t currently hold a licence
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we’re interested in expanding our workforce diversity, we welcome all applications.
We’re proud members of the Armed Forces Covenant and Disability Confident scheme, we will therefore invite to interview any disabled candidates who demonstrate the minimum standards for the role. If you wish to be considered under as part of this scheme, please let us know by emailing us at recruitment@salixhomes.co.uk
We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.
Closing Date: Monday 16th October, 2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London