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Pelham House Weddings & Events | Lewes Town Centre
Are you a friendly, reliable and professional individual who enjoys working independently and takes pride in creating a safe and welcoming environment?
Pelham House, one of Sussex's most beautiful exclusive-use wedding and events venues, is looking for a Night Host to join our team. Set in the heart of historic Lewes, this exciting role is perfect for someone who enjoys a varied position combining guest service, security, venue presentation and operational support.
As the overnight ambassador for Pelham House, you will play a vital role in ensuring the comfort and safety of our guests while maintaining the high standards for which our venue is known.
Guest Experience
What You'll Be Doing
- Providing a warm, professional and welcoming presence throughout the night.
- Assisting with late check-ins and guest enquiries.
- Responding promptly to ad hoc guest requests.
- Helping ensure guests are considerate of our neighbours and surrounding community.
Security & Safety
- Conducting regular and thorough security patrols of the venue, including our 29 guest bedrooms and public areas.
- Monitoring CCTV systems and ensuring all access points are secure.
- Managing the arrival and departure of guests and vehicles when required.
- Identifying and addressing any concerns relating to security, safety or noise.
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Venue Presentation
- Maintaining the cleanliness and presentation of public areas, including reception, lounges and bar spaces.
- Completing cleaning and maintenance checklists to ensure the venue is ready for the morning team.
- Reporting maintenance concerns promptly and accurately.
Operational Support
- Assisting with event and breakfast setup for the following day.
- Providing practical support to the Front of House Team if required.
- Supporting general venue preparation and room setup activities.
- Completing night audit and administrative tasks as required.
Emergency Response
- Acting as the first responder for fire alarms, maintenance issues and medical incidents.
- Following emergency procedures confidently and effectively.
- Ensuring the safety and wellbeing of guests and colleagues at all times.
What We're Looking For
Reliability & Trustworthiness
- Strong attention to detail and a dependable approach to work.
- Comfortable working independently and taking ownership of the venue overnight.
- A calm and professional manner under pressure.
Excellent Communication Skills
- Friendly, approachable and confident when interacting with guests, suppliers and colleagues.
- Able to communicate effectively in person, over the phone and at the venue entrance.
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Flexibility & Initiative
- Comfortable managing a variety of tasks and priorities throughout the shift.
- Able to balance guest service responsibilities with security and operational duties.
- Happy working alone during overnight hours.
Physical Capability
- Able to remain active throughout the shift, including walking the property regularly and carrying out light lifting when required.
Why Join Pelham House?
- Work in a stunning Grade II listed venue in the heart of Lewes.
- Be part of a passionate and growing weddings and events team.
- Enjoy a varied role where no two nights are the same.
- Play an important part in creating memorable experiences for our guests.
If you're a motivated and dependable individual who enjoys delivering exceptional service and takes pride in maintaining a safe and welcoming environment, we'd love to hear from you.
Apply today and become part of the Pelham House story.
Please note, this work is seasonal. You may be required to work additional hours during busier times which can then be taken back during the quieter periods.
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