Skills And Competencies

• Ability to work responsibly without close supervision.
• Ability to work independently while also contributing effectively as part of a team.
• Ability to deal with difficult situations politely and assertively.
• Good interpersonal skills, including dispute and conflict resolution.
• Good verbal and written communication skills.
• Ability to respond appropriately to emergency situations and follow established procedures.
• Understanding of safeguarding and confidentiality principles.

Personal Attributes

• Reliable and punctual.
• Caring and sympathetic in approach.
• Flexible and willing to provide additional cover when required.
• Willingness to undertake relevant training.
• Sympathetic to the YMCA ethos and committed to supporting its aims and purposes.
• Able to work professionally and responsibly in a night-time environment.

Essential

Qualifications and Experience

• SIA licence.
• Experience of working independently in a position of responsibility.
• Ability to work responsibly without close supervision.
• Ability to work independently and cooperatively as part of a team.
• Reliable and punctual.
• Willingness to attend relevant training.
• Caring and sympathetic nature.
• Sympathetic to the YMCA ethos.

Desirable

• Qualifications or courses in Basic Health and Safety, Housing, Mental Health, Customer Care, or related areas.
• Good written and verbal communication skills.
• Understanding of good practice relating to safeguarding and confidentiality.
• Previous experience of dispute or conflict resolution.

Why Join YMCA Bournemouth?

• Contribute to meaningful services and make a lasting, positive impact.
• Join a passionate and supportive team that shares commitment to make positive change and build stronger communities.
• Ongoing training and development opportunities to help you expand your skills and make an impact in your role.
• Enjoy a wide range of employee benefits including a competitive employer pension contribution, access to an Employee Assistance Programme with counselling and virtual GP services, discounted gym memberships, Blue Light Card eligibility, and savings across YMCA Bournemouth facilities and services. Additional benefits include discounts on holiday clubs, swimming lessons, children’s activities, café purchases, room hire, wellbeing services, and accommodation stays. Please note that employee benefits are subject to change.

Additional Information

The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people, and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people, and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.

Employment will be subject to satisfactory references, right to work checks, and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.

The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.

If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.

Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.

How To Apply

Please click on the link below to complete a YMCA Bournemouth application form.

CLICK TO APPLY

Download Job Description

Download recruitment privacy notice

Download safeguarding policy