The Fife Arms
Night Team Member
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We have an exciting opportunity for a Night Team Member to join our Front Office team at the award-winning Fife Arms Hotel in Braemar.
This role is ideal for someone who is passionate about hospitality, enjoys creating memorable guest experiences, and takes pride in delivering exceptional service. Working closely with our Night Manager and wider Front Office team, you will play a key role in ensuring the smooth and safe operation of the hotel throughout the night while providing a warm and welcoming experience for our guests.
About The Role
As a Night Team Member, you will be responsible for maintaining the highest standards of guest service, safety, and presentation throughout the hotel during overnight shifts.
Key Responsibilities
- Delivering an exceptional guest experience from check-in through to check-out.
- Ensuring the safety and security of guests, colleagues, and the hotel by conducting regular walkabouts and security checks throughout the property.
- Monitoring public areas, ensuring doors are secured, fire safety procedures are followed, and any health and safety concerns are promptly addressed.
- Maintaining a professional and welcoming presence at the Front Desk throughout the night.
- Completing all Night Porter and Night Audit duties accurately and efficiently.
- Responding promptly and professionally to guest requests and enquiries.
- Ensuring all public areas are maintained to the highest standards of cleanliness and presentation.
- Taking personal responsibility for adhering to the hotel's Health & Safety policies and procedures.
- Working collaboratively with colleagues and management to achieve shared team and business objectives.
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At The Fife Arms, you'll be part of a team known for its creativity, passion, and commitment to excellence. Together, we strive to go above and beyond for our guests, our colleagues, and the local community.
About You
Our ideal Night Team Member will have:
- Experience within a hospitality, customer service, or guest-facing environment.
- A genuine passion for delivering exceptional service.
- Strong communication and organisational skills.
- A positive attitude and enthusiasm for learning and professional development.
- Excellent attention to detail and the ability to use initiative.
- Emotional intelligence and the ability to build strong relationships with guests and colleagues.
- A good understanding of security procedures, Health & Safety requirements, and COSHH regulations.
- The ability to remain calm and perform effectively under pressure.
- A commitment to maintaining the high standards expected within a luxury hospitality environment.
What's in It for You?
We believe in rewarding our people and supporting their growth. As part of the Artfarm family, you'll enjoy:
- 30 days holiday
- Free annual guest experience for you and a guest
- Company pension scheme
- Complimentary meals and refreshments whilst on shift
- Generous Artfarm-wide discounts across our collection of hotels, restaurants, and shops in the UK, Europe, and the United States
- Sports and social events organised by local social committees
- Life Assurance
- Health benefits, including a Health Cash Plan
- Employee Assistance Programme
- Tailored training, development, and career progression opportunities
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About Artfarm And The Fife Arms
Artfarm is an independent hospitality company founded by Iwan and Manuela Wirth. We create and operate unique destinations that bring together art, community, education, people, and place.
Our collection includes the award-winning Fife Arms in Braemar, Fish Shop in Ballater, The Audley Public House & Mount Street Restaurant in London, Manuela in Los Angeles, Da Costa and Durslade Farm Shop in Somerset, Hotel Chesa Marchetta in Switzerland, and Cantina in Menorca.
Located in the heart of Braemar, the Fife Arms is a world-renowned hotel featuring 47 individually designed guest rooms, the luxurious Albamhor Spa, and a variety of distinctive dining and event spaces. Guests can enjoy exceptional experiences in the Clunie Dining Room, The Flying Stag, Bertie's Whisky Bar, Elsa's Cocktail Bar, and The Drawing Room, all showcasing the finest local produce and outstanding hospitality.
Join Our Team
If you're passionate about hospitality, thrive in a guest-focused environment, and want to build your career within one of Scotland's most unique luxury hotels, we'd love to hear from you.
Apply today and become part of the story at The Fife Arms.
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