Louvre Hotels Group
NL - TI - Night Receptionist
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Company Description
Ever since it was founded in 1976 by the Taittinger family, Louvre Hotels Group has been experiencing continual growth. Acquired in 2015 by Jin Jiang International, a leader in Chinese tourism, was a turning point in our development.
Today we are particularly proud to be part of Jin Jiang International, the 2nd hospitality group in the world and to be the 2nd European group: Louvre Hotels Group has a network of over 1,700 hotels, from 1 to 5 stars, in 70 countries across the world!
Our Brands
Première Classe, Hosho, Kyriad, Campanile, TULIP Hotels & Residences, Golden Tulip, and Royal Tulip; the five brands of the Sarovar network in India; the Hôtels & Préférence Group as well as the TemptingPlaces brand.
Job Description
Nights Team Member
What is the main purpose of the role?
You'll maintain an optimum and exceptional level of customer care and service to both internal and external customers, whilst staying fully conversant with the hotel, the company product and facilities.
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You'll deal with guest comments and complaints in a constructive and empathetic manner, the objective being to resolve the complaint prior to departure. You'll also carry out regular check / patrols around all areas of the building, taking appropriate action to ensure standards of cleanliness, safety and general appearance are maintained.
The Ideal Candidate
The ideal Nights Team Member will be passionate about delivering high levels of customer service, ensuring all health and safety and hotel standards are adhered to and have the drive, determination and commitment to make things happen.
Candidates must have previous experience of working within a hotel or cruise ship environment with experience gained in Nights, Food & Beverage and/or Reception.
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Hiring Information
Campanile Hotel Basildon provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Types
- Part-time
- Permanent
- Part-time, Zero hours contract
Part-time hours
15-24 hours per week
Salary
£13.12 per hour
Schedule
- Night shifts
- Weekdays/weekends availability (MUST) including bank holidays
- 7-8 hours shift
- Flexitime
- Weekdays and Weekends availability (including bank holidays)
Benefits
- Flexitime
- On-site parking
Work Location
In person
Job Family Group
LHG FG - Accommodation
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