Security Industry Authority
Notifications Technical Specialist
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Security Industry Authority
Apply before 11:55 pm on Sunday 27th September 2026
Reference number: 479818
Salary: £41,901 - £45,000
Contract type: Permanent
Working pattern: Flexible working, Full-time
Location: Manchester
Job summary
The SIA is an executive non-departmental public body sponsored by the Home Office, set up in 2004 to regulate certain activities in the private security industry. Currently, we employ nearly 400 members of staff. We are operationally independent of government.
We are now preparing to take on new responsibilities as the regulator of Martyn’s Law - named after Martyn Hett, one of the 22 people who tragically died on 22 May 2017 in the terrorist attack on Manchester Arena. Martyn’s Law, introduced by the Terrorism (Protection of Premises) Act 2025, is intended to improve protective security and preparedness at premises and events across the UK.
The new Act will require premises in scope to be prepared to keep people safe in the event of an attack. Certain larger premises and events will also need to take steps to reduce their vulnerability to acts of terrorism.
Martyn’s Law is primarily a civil, regulatory regime. We will regulate supportively and proportionately but robustly. The SIA will have new guidance, investigatory and inspection functions and a range of new powers and sanctions. Our new Martyn’s Law functions will sit alongside and complement our existing responsibility for regulating the private security industry.
Job description
Help shape the delivery of Martyn’s Law and make a real difference to public safety.
The Security Industry Authority (SIA) is looking for a Notifications Technical Specialist to join our Notifications function and play a key role in supporting the delivery of the Terrorism (Protection of Premises) Act 2025, also known as Martyn’s Law.
This is an exciting opportunity to become a subject matter expert for the Martyn’s Law notifications portal and associated processes. You’ll be at the heart of a new and evolving regulatory function, helping members of the public and the regulated community navigate notification requirements, while providing specialist technical and operational support to colleagues.
As the expert point of escalation, you’ll investigate and resolve complex enquiries and technical issues that cannot be addressed at first contact. You’ll use your judgement and problem-solving skills to identify solutions, manage competing priorities and ensure customers receive accurate, timely and high-quality support.
Your role will extend well beyond day-to-day support. You’ll support the testing, implementation and continuous improvement of systems and processes, helping the Notifications function develop and succeed as Martyn’s Law is implemented. You’ll also play a leading role in notifications reporting and data quality, providing senior stakeholders with meaningful insights into compliance volumes, emerging trends and data integrity. Your analysis will help inform regulatory activity and evidence-based decision making.
You’ll build strong relationships across the SIA and with external stakeholders, contribute to guidance and knowledge resources, and help ensure consistent, high-quality service delivery. You’ll also provide coaching and technical leadership to junior colleagues, helping develop capability and confidence across the team.
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We’re looking for someone with experience of working with operationally critical systems, portals or platforms, alongside strong analytical, information management and customer support skills. You’ll be confident handling complex issues, communicating technical information clearly and working collaboratively in a changing environment.
Experience in a regulatory, compliance or public sector setting would be advantageous, as would experience with Power BI, case management systems, service transition, training or knowledge management.
If you’re looking for a role where your technical expertise, analytical ability and customer focus can contribute to an important new regulatory function — and ultimately help strengthen public safety — we’d love to hear from you.
Due to business requirements, this role is only available full-time.
Person specification
Essential
- Technical expertise: experience working with operationally critical systems, portals, or platforms, with the ability to develop expert knowledge and support system improvements, testing and implementation activities.
- Data analysis: experience analysing and interpreting data to identify trends, generate actionable insights, and support evidence-based decision making.
- Information management: experience maintaining accurate records, assuring data quality, and managing information in accordance with relevant policies or standards.
- Customer and operational support: experience providing specialist support to service users, handling complex enquiries and managing issues through to resolution.
- Communication skills: excellent written and verbal communication skills with the ability to convey complex information clearly to a range of audiences.
- Stakeholder engagement: ability to build effective relationships and work collaboratively with service users, colleagues, and external stakeholders.
- Leadership and people management: experience managing, coaching, or supervising staff and supporting team development.
- Complex case management and problem solving: ability to analyse complex issues, identify solutions, and make informed decisions with sound judgement, while managing competing priorities.
- Working environment: able to work effectively in an evolving environment, managing competing priorities and supporting the implementation of new systems, processes, and ways of working.
Desirable
- Experience working within a regulatory, compliance, or public sector environment.
- Experience using Power BI to develop reports, dashboards, and data visualisations that support performance monitoring and business decision-making.
- Knowledge of case management systems or customer portals.
- Experience supporting service transition activities.
- Experience delivering training and creating knowledge management resources.
Benefits
Alongside your salary of £41,901, Security Industry Authority contributes £12,138 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides here.
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- A welcoming and innovative work environment.
- Continued support and development opportunities.
- Access to training for attainment of recognised qualifications.
- Flexible working arrangements.
- Annual leave entitlement will be 27.5 days, rising by one additional day for every two years of service up to a maximum of 32.5 days.
- A variety of discounts including Gymflex.
- Civil Service Pension Scheme – employee contribution between 4.60% and 7.35% and employer contribution between 26.60% and 30.30%.
Selection process details
Please note: SIA does not utilise success profiles at interview stage.
After submission of the first stage of your application, you will be invited to complete an online Civil Service Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online test as soon as possible (within 24-48 hours is recommended). The closing date for the test is 23:55 on 27th September 2026. If you fail to complete the online test before the deadline, your application will be withdrawn. Note that after passing the test, you will be required to complete the rest of the application before the closing deadline, so please allow yourself adequate time to complete the full application.
Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the Civil Service Jobs website.
As part of the application process, you will be asked to complete a CV and 500-word personal statement. Further details around guidance for this is listed on the application form.
Please use your personal statement (in no more than 500 words) to outline why you believe you would be an ideal candidate for this role. Please highlight your relevant skills, experience and achievements that align with the essential job requirements.
To help us assess your suitability for the role, please complete the CV incorporated into the application form by providing as much information as possible about your previous work experience and achievements.
Should we receive a large number of applications, they will be sifted on personal statement only.
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
Interview details will be provided to successful candidates prior to their interview taking place.
Sift and Interview Process:
- Sift will take place from 28th September 2026.
- Interviews will be held during week commencing 19th October 2026.
- Interviews will be held in person in Manchester - location TBC.
Criminal Record Check
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
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