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Bold ideas. Big ambition. Real impact.
We’re part of Delightful Food Group. A collective built on decades of expertise across food and beverage, with one clear goal. Do things better.
From first concept to final production, we bring together insight, creativity and technical know-how to build what’s next.
We don’t just follow the market. We help shape it.
We create food and beverage products, ideas and partnerships that deliver real impact. Smarter thinking. Stronger products. Solutions that move our customers forward.
At Bold Foods we’re building something bigger. A business driven by bold ideas and big ambition. A team focused on what comes next, not what’s been done before.
Because real impact doesn’t happen by accident. It’s built.
Role Overview
The post-holder will report to the Technical Manager and will assist in the development of innovative products and the improvement of existing products where necessary.
The NPD Assistant will design innovative products to meet market trends and customer expectations. They will work within a cross-functional team and will have a close relationship with the Technical & Operation Departments and the relevant Account Managers.
Our NPD possibilities are endless, and could range from dry powder blends, to liquid syrups/ sauces and more!
Location
Stevenage, Hertfordshire
Key Responsibilities
- Continuously develop and introduce new and improved products to meet strategic objectives of the business and expectations of customers.
- Interpret customer briefs ensuring innovative and technologically sound product designs are generated in line with customer expectations, operational constraints and commercial needs of the business.
- Assist with Market research to investigate and identify customer needs, upcoming trends and gaps in the marketplace with the aim of being one step ahead of competitors to take advantage of potential business opportunities.
- Make up samples by following recipes to the detail as appropriate.
- Recipe development and reformulation to achieve an end product that meets customer expectations and that is financially and technically feasible.
- Assist with New product costings including determination of costs for any new ingredients.
- Working with new and current suppliers to source new, high quality and cost effective ingredients and assist Technical in the approval of new suppliers / ingredients by gathering all necessary data including product specifications, quality certification, HACCP and traceability documents, allergen information and costs.
- Attend and conduct kitchen trials and pre-production factory trials to determine new product feasibility and reproducibility at full scale production and to resolve issues pre-launch.
- Arrange Microbiology/Shelf-Life testing (when required) of new products to ensure they are safe for human consumption and to determine Use By dates for consumers.
- Arrange Nutritional testing (when required) of new products to ensure that the nutritional composition of a new product fulfils any nutritional claims.
- Compile usage instruction development for all new products to ensure that a food to safe to consume and of a high quality for consumers when assembled.
- Co-ordinate new product transfer from NPD to Production ownership, to include product assembly, production mixes, QAS standards, training and assessment of products following launch to include re-training where required.
- Assist the Technical Dept. as and when required including ensuring allergen information and risk assessment information is maintained and up-to-date on an ongoing basis.
- Keep up-to-date with food safety legislation and food industry guidelines and communicate the need for change to relevant departments as required.
- Work within a tight time scale and to specific development requirements.
- Visiting customers to support sample preparations as/ when required.
- Respond to customer requests as and when required.
- Actively promote a healthy, clean, safe, secure and productive working environment.
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Key Skills & Experience
- Experience in NPD is essential, with knowledge of ambient stable products, such as powders, syrups and sauces.
- The ability to manage your own workload and have good time management skills is a must.
What Success Looks Like
- Consistently deliver high-quality product samples, recipes and development work to agreed customer and project deadlines.
- Successfully supports the launch of new products from concept through to factory implementation, ensuring products are technically, commercially and operationally viable.
- Identifies new ingredients, trends and product opportunities that contribute to customer projects and business growth.
- Build strong working relationships with Operations, Technical, Procurement and Commercial teams; becoming a trusted member of the development process.
- Takes ownership of assigned projects and tasks.
- Demonstrate a strong understanding of food safety, allergen management, quality requirements and relevant legislation.
- Contributes to continuous improvement by identifying opportunities to enhance formulations, processes, efficiency and product performance.
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What's In It For You?
- The opportunity to work across a diverse range of food and beverage categories, including powders, syrups, sauces and emerging product concepts.
- Hands-on involvement in the full product development lifecycle, from initial idea and customer brief through to successful launch.
- Exposure to major UK and international foodservice, retail and hospitality brands.
- The chance to work closely with experienced Technical, Operations and Commercial teams, gaining broad business knowledge.
- A fast-paced environment where you'll see your ideas come to life and make a genuine impact on customers and the business.
- The opportunity to help shape the future of a growing organisation that values innovation, continuous improvement and personal development.
How We Work
We’re building a high-performing team. That means:
- We take ownership and deliver.
- We move with pace and purpose.
- We stay close to our customers and the market.
- We challenge thinking and push for better.
- We keep things simple, clear and outcome focused.
- We support, trust and develop our people. But we also expect individuals to take ownership of their own growth, progression and impact.
What We Stand For
- Best in class – We set the standard. Then raise it.
- Customer-centric – We listen, adapt and deliver solutions that work in the real world.
- Continuous growth – We don’t stand still. As a business or as individuals.
- People first – We build strong teams by backing our people.
- Be kind – High standards. No ego. Respect always.
- Committed to ESG – We’re building responsibly. For the long term.
Benefits
We believe great people deserve great support. That's why we offer:
- 23 days' annual leave plus bank holidays, increasing with length of service
- A half day off on your birthday
- Perkbox membership with monthly flexi-points and exclusive discounts
- 24/7 confidential wellbeing support covering mental, physical and financial health
- Staff discounts across our products
- Free onsite parking
- Unlimited tea and coffee, plus plenty of product sampling opportunities
- Regular team socials and an annual Christmas celebration
- Salary sacrifice pension scheme
- Enhanced maternity, paternity and adoption pay
- Death in Service benefit
- Cycle to Work scheme
Our Commitment
We’re building a team for the future. That means creating an environment where people feel supported, challenged and able to do their best work.
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