VITALITY HEALTH LIMITED
Nurse Examiner
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About The Role
Team Medical Collections
Working Pattern and Location
Surrey/ West Sussex area. Full time, 37.5 hours per week.
Top 3 skills needed for this role:
- NMC Registered Nurse with a minimum of 10 years' post-registration experience
- Outstanding communication skills with the ability to build trusted relationships
- Self-motivated and organised, with the confidence to work independently across your local area
What this role is all about:
As a Vitality Nurse Examiner, you'll play a key role in helping our members take charge of their health and wellbeing. Every day brings variety as you carry out health screenings, collect and test blood, urine and saliva samples, and gather valuable medical information across a wide range of conditions. You'll also deliver services such as Medical Telephone Questionnaires, Member Health Checks and Wellness Days, making a real difference to people's health journeys. Working across a designated area, you'll meet members in a range of settings, building trusted relationships while providing exceptional, personalised care and support wherever it's needed most.
You will work a 37.5 hour week across 5 days with an alternating Saturday Rota (shifts between 8-4, 12-8). You will be required to travel daily within your designated area, so a full clean driving license is required. A degree of flexibility is required. Although you will work independently, you will be part of a team of Nurses professionals and Office team members.
Key Actions
- Conduct client screening appointments in members' homes or workplaces.
- Complete Medical Telephone Questionnaires when diary availability allows.
- Liaise with members, underwriters, and operational teams to deliver a positive customer experience.
- Manage client expectations in line with company policies and procedures.
- Plan, organise and prioritise your workload and equipment to support your daily activities.
- Work closely with the concierge team to manage appointments and your diary effectively.
- Take ownership of each case, conduct health assessments, and collect samples for insurance applicants and healthcare customers.
- Promote health and wellbeing through every member interaction.
What do you need to thrive?
- NMC Registered Nurse with a minimum of 10 years' post-registration experience.
- Full UK driving license and willingness to travel daily within your designated territory.
- Strong clinical knowledge and experience in phlebotomy.
- Confidence working independently and managing your own workload.
- Excellent communication and relationship-building skills.
- A caring, empathetic approach with the ability to put people at ease.
- Strong organisational skills and attention to detail.
- Comfortable using technology and working remotely.
- Positive, professional, and customer-focused in every interaction.
- Able to balance multiple priorities in a fast-paced environment.
- Strong observation and critical thinking skills.
- Curious, proactive, and committed to continuous learning.
- An active listener who asks thoughtful questions and adapts to individual needs.
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What do you need to thrive?
- You must be a fully qualified nurse registered with the Nursing & Midwifery Council (NMC).
- Full driving licence is essential.
- You should have a broad range of nursing experiences, medical knowledge and be experienced in phlebotomy and competent to work independently.
- Attention to detail critical to remember the smallest details.
- An excellent communicator both written and verbal and with great people / customer service skills.
- You must be computer literate and able to work independently with drive, enthusiasm and resilience.
- Strong team working skills coupled with the ability to collaborate well.
- Skills to be able to manage many priorities in a fast paced environment.
- Polite, confident and professional telephone manner.
- Observation skills.
- Empathy and sensitivity to clients needs and concerns.
- Be comfortable and confident in working remotely and independently.
- Critical thinking to be able to assess a situation and make decisions on the spot.
- A keen desire to learn to have a curious mind and be an avid learner as well as being prepared for continual learning.
- An active listener and can ask the right questions.
So, whats in it for you?
- Bonus Schemes: A bonus that regularly rewards you for your performance
- A pension of up to 12%: We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance: With its own set of rewards and benefits
- Life Assurance: Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
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- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company
We’re incredibly proud to be recognised for the culture we've created recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.
Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
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