Hywel Dda University Health Board
Nursing Support Worker Apprenticeship

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Job Overview
Start your healthcare career with Hywel Dda University Health Board through our award-winning Apprenticeship Academy. This apprenticeship gives you the opportunity to earn a salary, gain hands-on experience in real healthcare settings and work towards a recognised Level 3 qualification – all while making a positive difference to patients' lives every day.
As a Nursing Support Worker Apprentice, you'll become part of a supportive healthcare team from day one, developing valuable clinical skills, building your confidence and gaining experience that can open the door to a long-term career in the NHS. Alongside practical learning in the workplace, you'll receive dedicated study time and ongoing support to help you succeed and grow professionally.
This post is based in Withybush General Hospital.
Why Join the Apprenticeship Academy?
This apprenticeship provides an opportunity to:
- Earn while you learn with no training costs.
- Gain a nationally recognised Level 3 qualification.
- Develop practical healthcare skills and experience.
- Access a wide range of professional and personal support.
- Progress towards becoming a qualified Band 3 Nursing Support Worker.
Main duties of the job
What The Apprenticeship Involves
This is a 15-month apprenticeship programme combining workplace learning with academic study. Apprentices will complete a Level 3 Diploma in Clinical Healthcare Support in Wales through Pembrokeshire College and receive support from experienced healthcare professionals throughout the programme.
You will benefit from
- A comprehensive induction programme, including Skills to Care training.
- Support from a dedicated Placement Practice Supervisor.
- Protected off-the-job learning during working hours.
- College workshops and self-directed study time each month.
- Guidance from college assessors and mentors.
Duties will develop as your skills and confidence increase and may include:
- Supporting patients with personal care and daily living activities.
- Communicating with patients, carers and multidisciplinary teams.
- Following individual care plans.
- Assisting with basic clinical procedures.
- Taking basic patient observations.
- Preparing clinical areas and equipment.
- Maintaining a safe environment for patients, staff and visitors.
- Supporting infection prevention and control practices.
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Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
IMPORTANT NOTE FOR APPLICANTS
Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.


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By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).
These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII)
If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
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