Hywel Dda University Health Board
Nursing Support Worker (Mental Health)
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Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY HYWEL DDA UNIVERSITY HEALTH BOARD
This is a fixed term/secondment vacancy until 31/07/2027
If you are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
An exciting opportunity has arisen for the post of Health Care Support Worker, Band 3 on St Caradog Ward which is an Adult Mental Health Ward in Haverfordwest.
The Service strives to provide high quality acute inpatient mental health care to the local population and the post holder would be expected to demonstrate leadership and resilience in the face of the day to day clinical, managerial and professional demands of the role.
The Nursing Support Worker is a vital part of the multi-disciplinary Team. Acting under the direction of registered nurses, the Nursing Support Worker is responsible for engaging in a variety of interventions with patients. These range from direct, compensatory nursing care, working in accordance with observation and engagement policies, monitoring physical health and engaging in psychosocial interventions in the wider community and in the patient’s own home.
The Nursing Support Worker contributes to the patients’ recovery pathway in a number of key ways. They provide the patients with role modelling as regards effective and reciprocal communication and relationships.
Main duties of the job
If you enjoy the challenge of working in a busy environment we would like to hear from you. The successful applicant will have experience of working in an adult acute in-patient setting and will demonstrate dynamic and innovative practice. They will work as part of a multi-disciplinary team but must be able to work flexibly to suit the needs of the service and within a shift system providing 24 hour a day cover, 365 days a year which includes nights. Some of the duties may include:
- Assist in the provision of care of patients.
- To work in support of the qualified nurses and be directed and supervised by them to undertake assigned tasks.
- Develop and maintain a good working relationship with patients through regular contact and ensure their safety and well-being.
- Ensure the confidentially of patients and clinical documents at all times.
- Report any complaints, untoward events, or incidents to qualified nursing staff, and where appropriate under their supervision, complete the appropriate records.
- To respect the dignity, privacy, and independence of patients always.
- Be involved in discussion on the development of patient-centred programmes.
- Be aware of patients on Mental Health Act restrictions and record/report accordingly to qualified staff.
- To respond to emergency calls under the guidance of qualified staff.
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Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
IMPORTANT NOTE FOR APPLICANTS: Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.
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By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).
These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII).
If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
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