COPE Occupational Health Services
Occupational Health Manager
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Part Time, Minimum 3 days per week
12-month Fixed-Term Contract
Up to £60k FTE
Why join COPE?
COPE has over 30 years experience in providing a variety of Occupational Health Services across the UK. We are a growing, innovative company and offer a professional service and bespoke solutions to our wide portfolio of customers. Quality not quantity is important to us at COPE, we pride ourselves on delivering high quality, evidence based Occupational Health and Wellbeing interventions.
We are driven by our values and place a huge emphasis on caring for our team, supporting you as an individual and delivering outstanding service to our customers. We are dedicated to building knowledge and capability with those we work with.
The Occupational Health Manager role
The Occupational Health Manager role is a key leadership role and will have direct line management responsibility for our Senior OHAs and OH Team Leaders.
This role will have accountability in the following areas:
- Operational Service Delivery
- Customer and Account Management
- Clinical Governance and Quality
- Service Development and Compliance
- Clinical Practice
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You will carry out a variety of tasks including:
- Leading the delivery of COPE's Occupational Health Services
- Managing a portfolio of customer accounts
- Supporting workforce planning
- Monitoring performance against KPIs, SLAs and operational objectives
- Identifying opportunities for service enhancement
- Leading clinical audits, quality assessments and case reviews
- Supporting risk management processes and continuous quality improvement initiatives
- Maintaining a minimum 20% income-generating clinical workload
A full job description is available on request
You will:
- be a Registered General Nurse (RGN) with current NMC registration
- hold a recognised Occupational Health qualification and up to date Health Surveillance training
- have significant Occupational Health experience within a SEQOHS accredited service
- have experience in clinical governance, quality, performance management and service improvement
- have experience managing customer relationships and delivering against KPIs and SLAs
- have the ability to manage competing priorities while maintaining a clinical workload
- have excellent IT skills, including Microsoft Office and Occupational Health systems
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We are looking for a manager who is:
- confident, approachable and a professional leader
- proactive, organised and solutions-focused
- a strong team player who supports and develops others
- customer-focused with a commitment to quality
- able to work independently, make decisions and deliver results
- has a full, clean driving licence and is willing to travel to COPE Head Office and customer sites as required
Our benefits:
- Salary Sacrifice Company Pension Scheme
- Health & wellbeing programme
- Lifestyle Benefits
- Life Assurance Scheme
- 25 days Annual Leave plus Bank Holidays (pro-rata for part-time)
- Company Sick Pay Scheme
What next?
We would love to chat more and answer any burning questions you may have. Please do not hesitate to contact us at hr@copeohs.com or call us on 01159 259 222 to discuss further or request a full job description.
If you are ready to apply, email over your CV and a covering letter including your reasons for wanting to join our COPE team and we will review your application and be in contact.
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