University of Nottingham
Occupational Health Operational Lead
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Area
HR Business Partnering & Employee Relations
Location
Jubilee Campus
Salary
£35,608 to £47,389 per annum, depending on skills and experience.
Closing Date
Monday 05 October 2026
Interview Date
See advert
Reference
HR1404626X1
About The Role
We are seeking an experienced and analytical professional to join our team as an Occupational Health Operational Lead.
Reporting to the Occupational Health Manager, you will be responsible for the operational management and performance oversight of the University’s outsourced Occupational Health service. You will ensure the delivery of a high-quality, consistent and compliant service supporting both staff and students.
Working across a complex stakeholder environment, you will use data, insight and professional judgement to monitor performance, identify risks and drive continuous improvement. Acting as the primary operational contact, you will influence stakeholders to ensure effective service delivery aligned to contractual, governance and regulatory requirements.
Key Responsibilities
- Lead the day-to-day operational delivery of Occupational Health services and act as the main point of contact for stakeholders.
- Monitor performance against KPIs and SLAs, addressing non-compliance and driving service improvements.
- Analyse service data to identify trends, risks and opportunities, translating insight into effective action.
- Provide oversight of processes, ensuring consistent, fair and compliant application across the University.
- Act as an escalation point for complex or sensitive issues, applying sound judgement to resolve them.
- Build strong relationships with internal and external stakeholders to support service delivery.
- Support governance, risk management and compliance.
- Validate invoices and monitor costs to ensure financial accuracy and value for money.
- Contribute to service development and continuous improvement initiatives.
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About You
You will have experience working in a complex, compliance-driven or people-focused environment, with the ability to manage competing priorities and deliver operational excellence.
You will bring:
- Strong analytical skills and experience interpreting performance data.
- Excellent communication skills and the ability to influence stakeholders.
- Proven problem-solving ability.
- High attention to detail.
- Experience of working across multiple stakeholders.
- Knowledge of data protection, confidentiality and governance frameworks.
What We Offer
- A hybrid working arrangement with the blended approach of home and office working each week.
- Generous holiday entitlement of 30 days (or pro rata) plus standard bank holidays and five university closure days including closure between Christmas and New Year.
- We are committed to staff development through the provision of training, continued support, and career progression opportunities.
- You will have access to a range of benefits and rewards. To find out more please follow the link to our benefits website here.
Further information is available in the role profile. To apply for this vacancy please click ‘Apply Now’.
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This will be a permanent role and your working hours will be full time, 36.25 hours per week.
Interviews will take place on either the 13th or 15th October 2026.
Please contact Lindsay Shaw Lindsay.Shaw@nottingham.ac.uk if you have further questions about this role. Please note that applications sent directly to this email address will not be accepted.
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Job Description/Role Profile
Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.
We are proud to be a Disability Confident Employer (Level 2) employer. Increasing the diversity of our community is extremely important to us and we are committed to the aims of Disability Confident Scheme.
We are the first university to have achieved Athena Swan Gold Award.
To help you succeed, we published Candidate Guidance to provide support on the application and interview process.
Discover our benefits, visit Your Benefits website.
We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.
Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration.
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