First Choice Staff
Ocean Export Operator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Ocean Export Customer Service Operator
Paying £32,000 - £34,000 depending on experience.
Excellent benefits package offered
Monday to Friday, based in Birmingham
Freight Forwarding experience required.
We are seeking to recruit an Ocean Export Customer Service Operator candidate to join our client’s busy, expanding Ocean Export division.
This is a great opportunity for an experienced Ocean Export Operator to join one of the largest privately-owned Freight Forwarders, who offer ongoing training, career progression, and an excellent benefits package.
We are looking for a candidate with experience of working in Ocean Export Customer Service, handling International Export Customers, Suppliers, and carriers for both FCL and LCL shipments.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Duties will include:
- Establishing and building strong relationships across all aspects of the Export supply chain
- Daily communication with Shipping Lines, Merchant hauliers, customers, and agents – internal and external departments
- Coordinating the Export of FCL & LCL Ocean freight shipments globally
- Arranging the collection of freight with hauliers
- Working with Shipping Lines ensuring all required equipment is at port for loading
- Full completion of Export shipping documentation
- Billing out Export files for invoicing maximizing profitability
- Answering queries and enquiries in a quick and efficient manner via telephone and email
- Utilizing the inhouse systems and cargo wise to ensure customers receive the best service
- Demonstrating excellent and professional customer service capabilities
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The successful candidate will have experience in Ocean freight exports, possess strong communication skills, and be customer-focused with exceptional customer service skills. We are requiring a team player who is hard-working and possesses a dedicated mindset.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills