Mitie Cleaning & Hygiene Services
Offender Behaviour Programme Facilitator
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Join Mitie – the future of high-performing places.
Location: HMP Millsike, York
Contract: Full-time
Salary: £32,960.04
At Mitie Care & Custody, our people are at the heart of our vision for HMP Millsike. We are committed to creating a safe, restorative and rehabilitative environment where prisoners are supported to develop the skills, behaviours and confidence needed to build a positive future.
We are looking for an Offender Behaviour Programme Facilitator to join our supportive interventions team. This is an opportunity to play a hands-on role in reducing reoffending by delivering accredited programmes that help prisoners understand their thinking and behaviours, develop healthier relationships and build the skills needed to live an offence-free future.
About The Role
As an Offender Behaviour Programme Facilitator, you will deliver structured interventions through group and one-to-one sessions, working directly with prisoners throughout their programme journey. You will complete assessments, encourage engagement, monitor progress and work closely with colleagues across sentence management and psychology. This is a non-operational, prisoner-facing role with no line-management responsibilities, with training, development and professional support provided.
Key Responsibilities
- Deliver accredited offending behaviour programmes through group and one-to-one sessions, following programme requirements while adapting delivery appropriately to support individual participant needs.
- Identify and engage suitable participants through screening, assessments and motivational interviewing, supporting individuals to remain engaged throughout their programme journey.
- Maintain accurate records of assessments, sessions and participant progress, including post-session debriefs, objectives, reviews and communication with sentence management teams.
- Work collaboratively with Prison and Community Offender Managers, the Treatment Manager and Psychology Team, actively participating in supervision and quality assurance processes.
- Support the wider rehabilitative culture at HMP Millsike by delivering staff awareness sessions, undertaking professional development and contributing positively to continuous improvement.
What You'll Bring
Essential
- Current experience delivering accredited programmes within a community or custodial setting.
- Experience within Criminal Justice, Social Care or a secure environment, with an understanding of the social and interpersonal factors associated with offending behaviour.
- Understanding of psychological and/or criminological theory, group dynamics and techniques for motivating and engaging individuals.
- Experience of motivational interviewing, appropriately challenging behaviour and supporting others in their professional practice.
- Strong communication, organisational and teamwork skills, with intermediate IT capability including Microsoft Word, Excel, Outlook and database systems.
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Desirable
- Previous experience working directly with offenders within a prison or community setting.
- Experience delivering structured group-based or one-to-one interventions.
- Knowledge of sentence management, rehabilitation and reducing reoffending approaches.
- Experience supporting participants with complex needs or barriers to engagement.
- Previous exposure to accredited training or quality-assured programme delivery.
What We're Looking For
We're Looking For Someone Who Is
- Passionate about rehabilitation and helping individuals make meaningful and sustainable changes.
- Confident engaging, motivating and communicating with people from a diverse range of backgrounds.
- Resilient and comfortable appropriately challenging behaviours while maintaining professional boundaries.
- Highly organised and capable of maintaining accurate records while managing programme responsibilities.
- Committed to learning and development, including undertaking the assessed external training required to achieve programme accreditation.
What's in It for You?
- The opportunity to make a meaningful contribution to prisoner rehabilitation and reducing reoffending.
- Structured training and development to support programme delivery and professional growth.
- Ongoing supervision and professional support from the Treatment Manager and Psychology Team.
- The opportunity to work as part of a small, supportive and rehabilitation-focused team.
- A diverse and inclusive workplace welcoming applicants from a wide range of professional backgrounds.
There's a place for you at Mitie, join us today!
Our Benefits
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
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When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Our Commitment to Inclusivity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Christian Kalugin at Chris.Kalugin@mitie.com.
About Us
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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