Office Administration Apprentice

To provide essential administrative and organisational support to ensure the smooth and efficient day-to-day running of the office, supporting a business operating within the medical devices sector.

What you'll do at work:

• Carry out general administrative duties such as filing, scanning, photocopying, and data entry
• Manage incoming and outgoing email correspondence
• Answer and direct phone calls in a professional manner
• Provide exceptional customer service to customers via telephone and email
• Maintain and update office records, databases, and filing systems
• Support sales order processing, ensuring customer orders are accurately entered and processed in a timely manner
• Assist with purchasing administration, including raising purchase orders
• Chasing suppliers for lead times and overdue deliveries, and supporting resolution of supply issues
• Organising logistics for incoming and outgoing goods, including coordinating deliveries and collections
• Support the sales team with travel arrangements, preparation of samples, literature, and quotations
• Assist with preparing documents and reports
• Support management where required with administrative and operational tasks
• Support other departmental functions where required